About OnlineSales.ai  
Built by ex-Amazon ad-tech experts, OnlineSales.ai offers a future-proof Retail Media Operating System - boosting Retailer’s profitability by 7% of Sales! We are an Enterprise B2B SaaS startup, based out of Pune India. With OnlineSales.ai's platform, Retailers activate and delight 10x more Brands by offering an omni-channel media buying experience, advanced targeting, analytics & 2x better ROAS. Tier 1 Retailers and Marketplaces globally are accelerating their Monetization strategy with OnlineSales.ai and are innovating ahead of the market by at least 2 years.

About the Role

We are seeking dynamic and energetic individuals to join our vibrant Customer Success team. In this role, you will collaborate closely with customer champions, focusing on research, data analysis, and the growth of our client happiness index.

What will you do @OnlineSales?

• Lead design projects through all phases, from initial research to final implementation.

• Work with the UX manager to plan and execute design sprints and ensure all deliverables meet project goals. 

• Develop design concepts aligned with product requirements and business objectives. 

• Partner with product managers, developers, and stakeholders to translate user insights into strategic features. 

• Conduct user research, competitive analysis, and usability testing as needed to inform design decisions. 

• Guide junior designers in creating high-quality visuals, wireframes, prototypes, and UI designs when necessary. 

• Build and maintain the design system, ensuring alignment with brand guidelines and product standards.

• Mentor junior team members, fostering growth, and sharing design knowledge and best practices.

You will be a great fit, if you have:

• Genuinely passionate about design, not just following it because it’s trendy or the latest buzz.

• 3+ years of UX/UI design experience, ideally with SaaS or B2B products. 

• Ability to demonstrate a structured approach to solving design problems and handling complex workflows and user journies.. 

• Ability to provide step-by-step technical help.

• Have experience leading or mentoring other designers or teams, and demonstrated ability to handle end-to-end design processes and make decisions autonomously. 

• Have strong communication skills to articulate design decisions. 

• Proven visual design skills with a strong portfolio of completed projects.

• Expertise in Figma, Adobe Creative Suite, and prototyping tools.

• Strong foundation in user-centered design principles and UX research methodologies.

• Attention to detail and consistency in design deliverables.

• Ability to mentor and guide jr. designers.

Why OnlineSales.ai?

• Startup-y. We believe Startup is a mindset. It’s about being scrappy, being nimble, solving tough problems with constrained resources, and more. It’s about working hard and playing hard

• Enterprise SaaS. Opportunity to work with an Enterprise Product SaaS firm with aspirations of growing 10x across the globe

• AI-led Retail Tech. We are working to digitize & democratize one of the most exciting and growing verticals - Retail Tech leveraging data, machine learning, and automation (culmination of ad-tech, mar-tech, and analytics for Retail vertical)

• Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid who make a real impact on business

• No red tape. Say goodbye to pointless meetings or political hoops to jump through. We’re scrappy, believe in autonomy, and empower our teams to do whatever it takes to do the unthinkable

• Problem Solving. We ignite the best in you. We exist not only to deliver meaningful innovation but to ignite and inspire the creative problem-solver in you

• Quirky & fun. Enjoy new skills and hobbies like being a quiz master, playing board games, trying your hands on percussion, playing Djembe, and spreading love within the org!