About this Role

The Senior Data Scientist in the Interaction Insights team will help in generating actionable insights for driving the creation of fact-based research from client interactions and other Gartner internal and external data assets. At the core we are looking for a person who is passionate about learning new technologies, text analytics, digging into rows of unstructured data, drawing recommendations & actionable insights, and using creative ways to visualize & interpret it for research. This person will have a flair of innovation along with a strong experience in Python, Data Science, NLP, Machine Learning, Deep Learning, LLMs and the analysis of unstructured data. They would be working closely with various stakeholders to explore opportunities to optimize data mining techniques and improve the accuracy of insights generated using NLP or various types of Machine Learning/Deep Learning/LLM models.

What you will do:

• Execute large-scale, high-impact data science projects, translating research objectives into actionable data and insights from both internal and external data assets

• Provide ad hoc modeling and analytical insights to inform strategic and operational initiatives

• Analyze unstructured text data to discover insights and patterns using advanced data science techniques, including machine learning (ML) and natural language processing (NLP)

• Interpret data-driven patterns and insights in alignment with original business objectives

• Address critical business challenges by leveraging data science, ML, and NLP methodologies

• Interact with internal and external stakeholders to refine and enhance findings

• Collaborate as part of a team in a fast-paced environment, meeting strict SLAs and turnaround times

• Develop a deep understanding of the technology industry and maintain expertise in the data science domain

• Ensure delivery of high-quality data science solutions with a focus on accuracy and coverage

• Be accountable for the scalability, stability, and business adoption of data science solutions

• Maintain proper documentation and adhere to code reusability and best practices

• Take ownership of algorithms, including their ongoing enhancement and optimization to meet evolving business requirements

• Stay current with advancements in AI/ML models and technologies, and apply disruptive data science solutions as appropriate.

• Collaborate with engineering and product teams to launch MVPs and iterate quickly based on feedback

• Independently plan, drive and execute data science projects that deliver clear and measurable business value

What you will need:

• Education - Master’s in engineering, Computer Science, Computer Applications, Statistics, Mathematics, Applied Mathematics, Computer Science with focus on AI or Data Science; BE/BTech or Bachelors (Comp. Sc./AI) with relevant experience

• Total experience - 7 to 10 years of which 5+ yrs as hands-on Data Science, AI/ML experience on real-world industry problems, with focus on Text Mining and Natural Language Processing/text analytics

• Advanced proficiency in Python and SQL, with experience using key data science libraries and tools (e.g., Pandas, Numpy, scikit-learn, TensorFlow, PyTorch, Spacy, NLTK, Scipy)

• Hands-on experience with machine learning, deep learning, NLP (including LLMs/GenAI), and applying these models to real-world business problems

• Strong background in data preparation, including cleaning, normalization, and handling unstructured text data for modeling

• Experience with cloud computing platforms such as AWS or Azure for model training, testing, and deployment

• Familiarity with both relational (e.g., Oracle) and NoSQL databases (e.g., MongoDB, graph databases), as well as distributed computing frameworks like Spark

• Proficiency in best coding practices and code/repo management using GitHub or Bitbucket

• Basic skills in Power BI, Excel, and PowerPoint

• Strong analytical, critical thinking, and problem-solving skills, with the ability to extract insights from complex and unstructured datasets

• Demonstrated ability to collaborate across product, engineering, and data science teams, and to influence stakeholders at all levels

• Excellent communication skills in both technical and business contexts

• Self-motivated, eager to learn, adaptable to feedback, and comfortable working in a fast-paced, milestone-driven environment

What you will get:  

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

• Collaborative, team-oriented culture that embraces diversity 

• Professional development and unlimited growth opportunities

#LI-PM3

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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