Location: Bangalore,None,None

Job Description: Sprint & Release Operations ManagerPosition OverviewJob Title: Sprint & Release Operations ManagerDepartment: EngineeringLocation: BangaloreReporting To: Head of EngineeringTookitaki is seeking a Sprint & Release Operations Manager to lead and optimize Agile execution and cross-functional program delivery across its AI-powered financial crime prevention platforms—FinCense and the Anti-Financial Crime (AFC) Ecosystem. This role is ideal for someone with proven expertise in scrum operations, releasemanagement, cross-team coordination, and technical project tracking in a fast-paced, product-driven environment. This role is central to Tookitaki’s mission to build trust in financial services, ensuring timely delivery of high-quality technology that helps banks and fintechs prevent fraud and comply with AML regulations.Position PurposeThe Sprint & Release Operations Manager will oversee the day-to-day execution of engineering sprints and product releases, ensuring alignment with both clienttimelines and product objectives. This role drives Agile rigor, manages dependencies across squads, and ensures delivery is on-time, within scope, and audit-ready. The individual will also serve as a liaison across product, engineering, and customer-facing teams.Key Responsibilities1. Sprint & Agile ManagementOwn and facilitate sprint ceremonies across squads—planning, stand-ups, retrospectives, grooming, and reviews.Track sprint progress, maintain burn-down charts, and ensure sprint deliverables are met.2. Release Planning & TrackingDrive release readiness reviews, ensuring code freeze, QA sign-off, and documentation are complete.Maintain a centralized release calendar across engineering and product teams.3. Cross-Team Collaboration & CommunicationServe as the program coordination point across Engineering, Product, Client Success, and QA.Facilitate regular updates and syncs to ensure delivery alignment and remove blockers.4. Risk & Resource OversightIdentify delivery risks, slippages, and resource bottlenecks early; escalate as needed.Track velocity, throughput, and sprint health to optimize delivery capacity.5. Governance, Process & ReportingEnsure documentation, sprint artifacts, and Jira hygiene are maintained in accordance with Tookitaki’s governance practices.Generate weekly dashboards, sprint reports, and executive summaries for leadership.6. Continuous ImprovementIdentify patterns in delivery challenges and work with leadership to improve processes.Champion Agile best practices and sprint discipline across engineering teams.Qualifications and SkillsEducationBachelor’s degree in Engineering, Computer Science, or a related discipline.Experience7+ years of experience in technical delivery coordination, program management, or Agile operations. Background in SaaS, RegTech, fintech, or similar technology environments preferred.SkillsProficiency in Jira, Confluence, and Agile reporting tools.Hands-on experience managing cross-functional sprint and release cycles.Strong understanding of SDLC, CI/CD, and release workflows.Excellent communication and stakeholder engagement skills.Detail-oriented, with a strong sense of accountability and process ownership.Key CompetenciesAgile Delivery Excellence: Deep knowledge of Scrum and sprint tracking with ability to optimize execution.Release Management Discipline: Proven ability to run structured, audit-ready releases across distributed teams.Cross-Team Program Coordination: Orchestrates complex initiatives across engineering, product, and client teams.Reporting & Governance: Brings clarity and transparency to delivery progress and risks.Problem Solving: Anticipates delivery challenges and proactively proposes process improvements.Success Metrics100% adherence to planned sprint and release timelines.Reduction in release-related incidents or delays.Increase in sprint velocity and engineering throughput over time.Positive stakeholder feedback on clarity, coordination, and reporting.Fully maintained sprint and release documentation for audit readiness.BenefitsCompetitive compensation and performance incentives.Influence mission-critical Agile and release practices in a market-leading RegTech company.Collaborate with world-class teams and high-impact clients.Flexible work environment with outcome-based culture.Recognition from World Economic Forum, Forbes, and FATF for innovation in compliance.Career growth opportunities in program leadership and technical operations. 
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