About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview 

As a Software Engineer based out of our technical center of excellence in Vancouver, you will be working alongside a group of passionate and talented individuals in building Diligent’s Platform AI Service. 

You will be creating robust, scalable, and secure microservices that power and unify our SaaS platform, enabling our customers to derive insights from their governance data.  With the full power of AWS at your disposal, you’ll be focused on building the platform AI service which will enable the AI-powered solutions to many Diligent applications.  Your team will fully own your services, from coding to deployment and monitoring; you’ll participate in architecture discussions, and regularly demo to the entire department.  

Key Responsibilities 

• Design and implement secure, scalable, fault-tolerant, high-performance, yet simple solutions using AWS Serverless technology. These solutions should strive to be event-driven, highly observable, with infrastructure as code, and tightly leveraging AWS’s ecosystem of services. 

• Optimize your development and delivery experience in order to maximize your team’s productivity and deploy continuously to production. 

• Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and strive to optimize your team’s DORA metrics. 

• Participate in product design so you understand our customer problems and suggest solutions to solve those problems. 

Required Experience/Skills 

• 3+ years of professional experience developing web applications in an agile environment. 

• 2+ years of experience in AWS, ideally with hands-on infrastructure as code experience. 

• 2+ years of experience with Python. 

• Ability to develop highly-readable and well-tested code that adheres to SOLID principles. 

• Ability to contribute to a high-performing agile team, and to product innovation. 

• Passion for learning and sharing your knowledge with others. 

• Excitement for understanding our customers and their problems, so that we can improve and modernize governance all around the world. 

Preferred Experience/Skills 

• Experience with AWS CDK, TypeScript and React 

• Experience with Microservices architecture and Event-driven architecture 

• Experience with CI/CD pipelines and automated testing on AWS 

• Experience with Machine Learning /AI, ideally LLM  

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.