At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses worldwide. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
Dexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!

Responsibilities

• Provide initial assistance with deployment and provisioning of robotic systems and operating robotic systems on-site
• Troubleshoot and provide remote support for software issues utilizing Grafana Data Analytics and AutoCAD
• Test robotic systems in a production setting and documenting bugs utilizing Robot Kinematics and Networking Devops (Networking Ports, commands, server commissioning)
• Utilize support and escalation playbooks to resolve operational issues within the SLA window utilizing Jira and Linux-based OS
• Create, improve, and update documentation as needed; and change or create scripts to improve installation efforts and reduce duration for installation utilizing Gitlab/config tools/config management and Python.
• 50% travel within continental U.S.

Requirements

• Bachelor’s degree in Computer Science, or Software Engineering, or Mechatronics Engineering, or foreign degree equivalent, plus 3 years of experience as an Automation Deployment Engineer, and/or Software Deployment Engineer, and/or Mechatronics Engineer.
• Experience must include: Jira, Atlassian, or other Ticket managing platform; Robot Kinematics or Robot Kinematics and Dynamics
• Linux-based OS
• Gitlab or Github/ config tools/config management
• AutoCAD (electrical mechanical cad drawings, integration of CAD)
• Data Analytics (Kibana, Grafana or other data management platform); and Python or Writing Production Grade Code in Python.