Senior Staff Data Scientist

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team

The Search and Discovery team is responsible for creating a world class search and discovery shopping experience for our customers, from “intent” based shopping to delighting the customer with serendipitous product discovery on every visit.

We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive.

Key Responsibilities

Lead the Data Science and Analytics function for Coupang’s Taiwan Search product.
Perform as a leader, cross-functional partner with Product and Engineering, and individual contributor.
Analyze how customers interact with Coupang’s search results to determine how to improve customer experience and business performance.
Lead experiment ideation, design, measurement, and interpretation.
Build datasets to increase the speed and accuracy with which the team analyzes data.
Understand the nuances of ML ranking models, LLMs, and more to determine how our core search product can be optimized.

Requirements

7+ years experience as a data scientist/analyst in customer-facing technology companies.
3+ years of experience leading a data science/analytics team
Expertise in experimentation and statistics.
Strong coding skills, including SQL and R/Python.
Experience with massive datasets, with an understanding of how to optimize data extraction.
Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite.
Understanding of ML concepts, and how different model configurations affect model outcomes.
English fluency.

Preferred Skills

Experience in e-commerce and/or search.
Mandarin fluency.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://taou.cn/zlO8l

[Applied in Coupang.Jobs] Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.