SurveyMonkey  is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

The market research organization at SurveyMonkey caters to an exciting new space, ripe for innovation and helps millions of people make a wide variety of product and marketing decisions every day. Market research engineering teams are accountable for the services and experiences that power a variety of products from self-serve to highly specialized market research use cases. 

The market research team works on developing large-scale web applications, state-of-the-art tech platforms, big data analytics, and mobile applications, As a small tech team, every member plays a critical role in driving success for  millions of people in achieving the right decisions from our products 

What you’ll be working on

• Own the architecture of new and existing MRX Audience systems/components/ products to drive business results.
• Developing solutions and building flexible systems that balance engineering complexity and timely delivery, creating business impact.
• Help, mentor, and coach a team of very talented engineers, drive code and design reviews of systems/components in scope.
• Have a deep understanding of our high-scale microservices, cloud technologies, and continuous integration and deployment process.
• Accountable for design, quality, performance, scale and limitation of the system, set direction for adopting new technologies for business use cases. 
• Troubleshoot and debug applications in production, identify bottlenecks and patterns of production issues, and propose long-term solutions and optimizations, be available for on-call duty as needed.
• Collaborate with business stakeholders and other engineering leaders to help define a mid-term, and long-term roadmap.

We’d love to hear from people with

• 8+ years of experience in software product development 
• Experience in designing systems from a prototype, successfully architectured and led technical solutions for consumer-facing products
• Hands-on experience designing, building and running high-performant, large-scale systems based on microservices architecture and handling millions of requests
• Experience in designing, building and maintaining applications leveraging cloud technologies such as: AWS, Azure, Large-scale databases and message queues, 
• Programming skills in any object-oriented language (Python preferred) and expertise in multi-threading and performance-orienting programming, excellent understanding of computer science fundamentals, and object-oriented concepts
• Familiarity with of CI/CD is a plus 
• Excellent communication skills and the ability to work with both co-located and remote engineers and cross-functional partners
• A growth/data mindset in approaching challenges
• Must have a degree in computer science or related field

This opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru at least 3 days per week.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.