About Firsthand

Firsthand is the AI agent platform purpose-built for publishers and brands. The company’s innovative platform allows publishers and brands to protect, control, and deploy their data and content across direct conversational campaigns that are powered by custom AI agents, and distributed anywhere a consumer is seeking information online.

Founded by digital advertising veterans and funded by AI pioneers, Firsthand is focused on building the data and agent infrastructure that will power consumer interactions in the AI era.

This role is based in New York City. We work together in person three days a week.

About the Role

We’re at the stage of recruiting founding engineers! As a highly motivated site reliability engineer, you will join a small crew to build, automate, monitor, and maintain cloud infrastructure for our web, data, and machine learning teams. You will:

• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.

• Develop, deploy, maintain, and improve cloud infrastructure in the GCP ecosystem.

• Maintain and improve GitHub Actions CI/CD workflows.

• Help with monitoring, alerting, addressing root causes for incidents and documenting fixes.

• Document decisions regarding technology choices, best practices and process. 

• Build tools that facilitate team productivity and prioritize developer experience.

Who You Are

• 5+ years of professional work experience as a software engineer with at least 2 years spent in an SRE role.

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

• Strong understanding of software engineering fundamentals. Proficiency in a few programming/scripting languages (ie. Python, Shell, JavaScript, etc.)

• Proven experience authoring and maintaining IaC(Infrastructure-as-Code) with Terraform and using IaC to deploy resources in GCP, AWS, or Azure. 

• Experience with container management architectures such as Docker and Kubernetes.

• Experience managing monitoring and alerting tools like Prometheus, Grafana, Datadog, etc.

• Strong networking knowledge (routing, firewall rules, nat policies, load balancing).

• Experience in building and maintaining CI/CD platforms and supporting agile engineering teams.

• Familiarity with relational databases such as Postgres.

• Strong communication skills. Good at writing concise documents.

• Desire and passion to work in an early-stage startup. Comfortable handling ambiguity in a fast-paced environment.

How to Apply

If you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!

Note: Compensation and equity will be market-competitive for seed-stage funded startups and will be discussed during the interview process.