SurveyMonkey  is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

We’re looking for a Senior Salesforce Engineer to join our global Business Systems team. This role will collaborate closely with our GTM Applications team while optimizing the current Salesforce platform, simplifying user experiences and creating effective data flows across systems (Salesforce, MuleSoft, Zuora). As a Salesforce Engineer, you will be responsible for the scalability, development and integration of our Salesforce instance. If you are looking for an opportunity to bring your creative problem-solving skills & work in an agile, fast-paced organization, while driving significant business impact - this is the role for you.

What you’ll be working on

• Collaborate with Operations Leaders and your scrum team to translate their desired business outcomes into scalable processes & solutions
• Solve moderate to high complexity business problems by analyzing current business challenges and recommending a scalable technical solution that maximizes the use of the Salesforce Platform
• Deploy, administer, troubleshoot, monitor, support, and operate a scalable, and secure high performing Salesforce Platform (including 3rd party integrations)
• Optimize the end-user experience across our key processes like quoting, billing, invoicing, and subscription management
• Maintain expert knowledge of the Salesforce ecosystem architecture & data flows
• Ensure adherence to high quality software development practices

We’d love to hear from people with

• 8+ years hands-on experience with Salesforce platform
• Thorough understanding of the GTM and day-to-day challenges facing typical Sales & Service organizations
• Significant experience with Salesforce.com including Sales, Service and CPQ Clouds, and building out Force.com pages along with MuleSoft and integrations to platforms like Zuora
• Salesforce Certified Platform Developer II (PDII) certification is a must along with Salesforce Specialist Certification
• Expert in writing and developing Visualforce, Lightning Web Components, Apex classes, integrations, APIs, custom controllers, Force.com APIs / sites and triggers with a proficiency in HTML, XML, JavaScript, SQL, CSS, Ajax, Java and REST-based web services
• Strong expertise in writing test classes & building triggers, batch classes, future methods etc.
• Experience with CI/CD and deployment techniques in Salesforce
• Experience with agile methodologies

This opportunity is hybrid and requires you to work from the SurveyMonkey office in Heredia 3 days per week.

Please apply using an English version of your resume/CV.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.