Job Title:

Senior Product Manager, Technical (AI/ML)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title: Technical Product Manager (AI/ML) 

Location: Overland Park, KS/Atlanta, GA/Frisco, TX

Job Overview: 

Technical Product Owner (TPO) will lead the vision, strategy, and delivery of advanced data and analytics solutions for T-Mobile. This role requires expertise with Google Looker, BigQuery, and Databricks on Azure, and will be responsible for guiding both internal and external resources to deliver scalable, high-impact analytics products. 

• Lead data and analytics product development projects. 

• Drive the vision, strategy, and roadmap for data and analytics solutions. 

• Oversee implementation and optimization of Google Looker, BigQuery, and Databricks on Azure. 

• Translate business needs into actionable technical requirements. 

• Manage and prioritize product backlogs, ensuring high-value delivery. 

• Guide and align both T-Mobile resources and external consultants (CNX and non-CNX). 

• Excellent communication, stakeholder management, and technical writing skills 

 

At Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.  

 

The base salary range for this position is $91,457 - $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.  

 

The position will be posted till 06/28/2025 

Location:

USA Lenexa 14121 West 95th St., Santa Fe 95 Business Park

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

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