We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

Collaboration is the core of our Product, Design, and Research teams. We partner with Engineering to develop seamless, efficient, best-in-class products that power the Mindbody platform. We help our customers run and scale their businesses at every interaction, from scheduling to point of sale to client booking and more. We innovate so our customers can grow.

About the right team member

We’re looking for a passionate and experienced Senior Product Manager to help define and execute the product strategy at Mindbody. 

About the role

• Develop a vision and roadmap to significantly improve value and adoption of the Messenger AI product as a CX and CRM tool for Fitness and Wellness businesses. 
• Formulate and align on a coherent and substantiated strategy for how Messenger AI fits into Mindbody’s overall CRM solution, benefits customers, and plays into the wellness/fitness consumer lifecycle.  
• Lead Engineering, Design, and GTM team to excellent and high velocity execution against roadmap. 

Skills & experience

• You are a seasoned product manager with a track record of shipping impactful, well-loved web and mobile products.
  • B2B experience, especially in CX or CRM areas is helpful. 

• You have hands-on experience and genuine interest working with Generative AI. You are familiar with capabilities, APIs, frameworks, and limitations of LLMs.
  • Bonus points if you have direct experience developing GenAI projects!

• You demonstrate high ownership, agency, and urgency to build great products and businesses.
• You can think and act holistically across customer research, data analysis, design, technical architecture, and GTM. 
  • Bonus points if you have created successful businesses or commercialized side projects!

• You are technically and analytically savvy, with knowledge about how products are built and are comfortable defining, querying, and interpreting your own data. 

• You’re experienced with an agile discovery and development process and working collaboratively in full-stack product teams.
• You have a track record of delivering product value quickly and iteratively, learning from customers, data, and experiments. 

• You have a proven track record as strong communicator, influencer, and cross-functional partner.  

• You have strong product intuition based on experience, but reinforce this through a deep understanding of user feedback and analytical data. 

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $140,000 to $185,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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