We give hospitals a platform to run their care delivery operations dynamically, adjusting to changes in patient flow, demand, and resources. We provide a holistic view of hospital operations by converting real-time location data of patients, staff, and equipment into actionable insights, predictions, and recommendations using AI.
Over the past 24 months, Kontakt.io has entered a new growth trajectory. We grew from 70 to 130 people and quadrupled our ARR - all while remaining extremely capital-efficient. Now, we are entering the next growth stage, taking the business to $100M+ ARR. Following our $50M investment from Goldman Sachs, we seek a healthcare Sr. Product Manager.

As a Sr. Product Manager at Kontakt.io, you’ll take on the exciting challenge of becoming the Product Manager of our Kio App. Your mission is to make Kontakt.io the No1 indoor location solution provider. 
You will lead the entire portfolio of our new application designed to streamline hospital management. In this role, you will shape and execute the strategy, vision, and roadmap, taking ownership of key features and the overall customer experience. Strong business analysis and product management skills, including expertise in SCRUM, are essential to ensure the smooth coordination of multiple concurrent workstreams. You will collaborate closely with senior stakeholders such as the CEO, CRO, and VP of Engineering, playing a pivotal role in both product development and go-to-market strategies.

Responsibilities:

• Breath our product principles of building human-centric, dead simple, and completely reliable products 
• Define the requirements in MRDs and PRDs including phased scopes and ensure their timely execution
• Work closely with other departments to ensure alignment on the vision and execution 
• Lead requirements gathering effort on the epics and stories as needed — consulting with product management, and other stakeholders (Sales in particular)
• Engage and work closely with UX/UI designer to build designs which are aligned with the vision and Kontakt.io strategy
• Work closely with the engineering team (full stack and frontend engineers) to ensure the timely delivery of new features and stability of the solution
• Participate in product pilot and rollout testing, visit customers to gather first-hand feedback
• Research and leverage consumer insights and competitive intelligence to inform product strategy
• Define and shape future pricing strategy
• Work with key stakeholders to develop strategic initiatives and then work to evolve those initiatives into detailed programs/ project plans (including roadmaps, budget, and resource planning)
• Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders
• Track project timeline and ensure key milestones are met
• Manage all aspects of in-life products, including customer feedback, requirements, and issues

Qualifications:

• Strong product management experience building products from conception to launch
• Healthcare experience is a must
• BI and AI experience
• Track of successfully launching SaaS products between $0-10M ARR that are 10x better than the competition
• Experience with self-service and product lead growth 
• Experience with in-App analytics (e.g. Pendo, Amplitude) and NPS 
• Prior experience working real-time time series data
• Experience with cloud environments (e.g., AWS, Microsoft Azure and Google Cloud) 
• Comfortable in non-structured, high-urgency and intense environment
• Ability to do whatever it takes to get the job done
• A self-starter with excellent quantitative, analytical and interpersonal communication skills
• Entrepreneurial spirit & ability to wear many hats with minimal direction
• Ability to communicate business and product stories in concise compelling way to drive alignment and buy-in across the organization
• Track record of thinking outside the box and propose new solutions to existing problems from a product perspective
• Hardware experience is a plus

Customer Leadership - customer leadership is the key. If a customer has a problem we don’t wait. We understand what customer needs and we tailor our services, and products around the customer. It doesn’t mean that we let the customer lead us. It means that we think about the customer first.
Growth mindset - we commit to results and growth. We are responsible for results, not for the activity or time spent. If we believe we can’t achieve a result or a job, it’s our duty to raise our voice, push back, and explain what we suggest instead. We don’t see results as something static - ever. This means that our results and expectations are becoming more ambitious, quarter over quarter. We constantly evolve
Challenge, inspiration and respect - we are the challenger in the marketplace. When working with each other - or with customers - we enjoy and desire to challenge each other. We listen, reflect, and respond. We aim to understand the point of view of the other party and if there is customer merit in the argument. When we challenge, we articulate our hypothesis clearly and provide data and evidence in our argumentation. We respect the time of our colleagues. We have a tolerance towards discrimination of any kind. We respect the environment.
Systematic execution - We recognize that the start-up journey will only be successful if we learn twice as much as others in half the time. For us, innovation also means continuous improvement in all fields. We think in systems when driving results, growth, and learning.
Acting with urgency - We have a sense of urgency in everything we do - at all times. It’s deeply rooted in the belief that as an up-start, as a challenger, we need to drive value for our customers faster and better than anybody else in the marketplace. We do things outside of our personal comfort zone.