Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Joining our HPE Hybrid Cloud team and working as part of our OpsRamp team is a chance to make history and be a driving force in the industry. We are revolutionizing cloud computing by building a large-scale, enterprise-ready platform that powers a hybrid edge-to-cloud world. Our platform enables the world's largest and most diverse enterprise IT teams and managed service providers to control the chaos of modern digital infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals.

We do this through hybrid discovery and monitoring, event and incident management, remediation, and automation, powered by AI. We help our enterprise and MSP customers avoid costly outages and performance issues that result in lost revenue and productivity.

With over 100,000 dedicated customers and 1 million devices in production, we are committed to accelerating transformation across data, connectivity, cloud, and security, providing essential solutions for businesses of all sizes. Together, we make the impossible possible, and we are confident in our ability to lead the way in shaping the future of cloud computing.

What you’ll do:

We’re solving the world’s most complex challenges, and our people are at the forefront of progress. We are looking for a hands-on senior architect with a passion to innovate and create cutting edge products for OpsRamp’s observability SaaS product. As a Senior Distinguished Technologist within OpsRamp, you’ll play a part in building the future – one big idea at a time.  You’ll provide deep technical expertise, lead strategy and innovation across OpsRamp’s Intelligent Observability portfolio, and will be a key asset in championing HPE OpsRamp’s position with HPE customers and GTM partners externally and HPE internal cross-functional stakeholders.  

This hands-on individual must demonstrate clear strategic thinking, a strong capability to work across multiple engineering leadership and an aptitude for driving technical strategy for emerging GenAI trends across Hybrid Observability and AIOps for cloud-scale modern applications. This role requires strong collaboration with multiple engineering teams, product management, and sales to drive enhancements for existing products as well as design and introduce new products to the market.

• Oversee build of OpsRamp’s CoPilot for Autonomous Operations for the Hybrid Cloud.
• Understand latest in GenAI for ITOM.
• Understand cloud-native architecture concepts and have knowledge of best practices for high availability, scalability, resilience, performance, and security requirements in the cloud.
• Act as a cross-functional product and technical expert for GenAI within engineering with close working relationships with customers, product management, support, and marketing supporting edge-to-cloud services offering.
• Provides consultation, design input, and feedback for product development and design reviews across multiple organizations and architectures.
• Help transition proof-of-concept implementations into R&D teams to accelerate new product delivery.
• Creates technical content such as designs, specifications, and initial software implementations.
• Guides and mentors less-experienced staff members to set an example of software systems design and development innovation and excellence, helping to grow engineers into more senior technical roles.
• Collect product feedback from field interactions to provide input into Engineering and Product Management to influence product roadmap direction.
• Maintain a high level of knowledge of OpsRamp SaaS product and product road maps, as well as that of the competition and prospective strategic partners.
• Travel 10% to 25% of the time to attend face-to-face meetings and presentations.

What you’ll need:

• 15+ years of relevant experience in the industry delivering technical and business strategy at an advanced/strategist level.
• Bachelor's, Master's, or PhD degree in Computer Science, Information Systems, Engineering, or equivalent
• At least 2 years of hands-on expertise in defining, building, training and / or optimizing foundational models at scale in PyTorch, HF and other ML frameworks and libraries.
• Strong hands-on understanding of fine-tuning, distilling, aligning open-source large language models and have them complement the in-house foundational models.
• Hands-on experience developing multi-agent applications around a mixture of in-house and open-source models while leveraging latest in RAG and Prompt Engineering tooling techniques.
• Strong customer focus and obsession with improving service availability/performance and user experience/consumption using measurable SRE metrics.
• Must have a track record of working alongside other engineering teams architecting, building, and deploying mission-critical, highly distributed, large-scale SaaS applications
• Must have strong knowledge of application failure modes, resiliency patterns, and techniques to enable robust, self-healing architecture.
• Effective technical leadership skills to influence diverse groups to move toward common goals/strategies.
• Ability to effectively communicate product architectures, design proposals and negotiate options at the most senior organizational levels within internal and external organizations.
• Flexible consultative skills to handle a diverse set of activities daily and adaptable to drive ever-changing priorities.
• Must be able to work in a global, complex, and diverse environment.

At HPE, we’re:

• Ranked 19th on Fortune’s 2022 list of 100 Best Companies to Work For.
• Ranked 7th on Newsweek’s list of America’s Most Responsible Companies 2022
• Named a Best Place to Work for Disability Inclusion for the sixth year in row
• Named one of the 100 Best Large Workplaces for Millennials in 2021
• Recognized as one of the Best Companies for Multicultural Women by Seramount

Ready to take the next step? Open up opportunities with HPE.

HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

Additional Skills:

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Job Level:

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .