Senior Manager - Responsible AI, Gen AI Solutions

• You are passionate about Responsible AI and Gen AI Solutions
• We are the most advanced Data Science and AI practice in the country!
• Together, we can deliver innovative AI solutions to millions of Australians!

Do work that matters

As we continue our pursuit of NPS +30 we need to transform the way we engage with our customers and colleagues. We are now in the time to cement ourselves as industry leaders in AI.

The Decision Science team within the Chief Data and Analytics Office aspires to be world’s best decision science team at engaging customers by solving complex customer, product & channel problems with innovative Responsible AI solutions! We are the pioneers of leveraging data science and decisioning technology and the Group’s data to anticipate and meet our customers’ needs in an orchestrated, consistent, and meaningful manner.

While we all come from a range of backgrounds and disciplines, what brings us together is a single passion to stretch ourselves and make a real difference for the organisation and our customers.

See yourself in our team  

As a Senior Manager in the Data Science and Responsible AI practice, you will play a pivotal role in designing development tools and resources that will help the AI developers to build, develop, deploy and maintain AI solutions safely and at speed.

You are passionate about all things AI and data science related and how the Technology can increase its competitive advantage and create value through the effective, efficient and safe use of AI.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you. 

We are seeking people who can:

• Lead with thought leadership in Generative AI model development, covering building, evaluating, and fine-tuning foundational models.
• Define and implement frameworks, governance, and tooling for AI model evaluation, validation, and monitoring.
• Collaborate with AI research teams, model risk governance teams, and AI hub stakeholders to develop and refine responsible AI roadmaps.
• Work with data scientists and AI engineers to automate model validation processes.
• Represent the company’s AI research in publications, conferences, and internal events to showcase responsible AI capabilities.

Tech skills:

We use a broad range of tools, languages, and frameworks. We don’t expect you to know all of them.

• Expertise and deep understanding of generative AI models, machine learning, and ethical AI principles.
• Proven experience in AI model development along with solid coding skills in Python.
• Strong experience in designing and implementing AI evaluation, validation, and monitoring frameworks to define relevant open-source applications and convert them into practical capabilities that will benefit our AI developer’s community.
• Innate ability to communicate, collaborate and engage with cross-functional teams influencing AI strategies and best practices for enrich Group’s greater good.
• Demonstrated track record of publishing AI research and presenting findings at industry events and being adept at identifying practical applications that support Group’s AI Ambitions.
• Advanced degree (Master's or PhD) in Computer Science, Artificial Intelligence, Machine Learning, or a related field is encouraged

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our careers website.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

**Apply NOW to live your best life, by doing your best work with us! **

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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