SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We’re looking for a Senior Sales Manager who will play a key role in building and leading our Sales Development team in our new Costa Rica office, establishing a strong sales culture rooted in SurveyMonkey’s core values. This leader will recruit and develop a high-performing team of Sales Development Representatives, empowering them to connect with prospects through calls, emails, and outreach to showcase how our solutions can make an impact. With a strong focus on career development, this leader will create a clear path for team members to grow into future Account Executive roles while shaping a sales culture that drives success.

What you’ll be working on

• You will lead the growth and development of our sales presence in the new Costa Rica office, growing a high-performing team and building a strong sales culture.
• Recruit, mentor, and inspire a talented sales team to drive regional business success.
• Consistent success selling to customers of all sizes and industries, including large corporations and government organizations, while managing strategic relationships at the executive level.
• Partner with sales leadership and sales enablement to implement and reinforce sales methodologies.
• Provide detailed reports to internal stakeholders highlighting successes, areas for improvement, and future needs to drive continued growth.

We’d love to hear from people with

• 10+ years of B2B SaaS sales experience or equivalent.
• 2+ years of people leadership experience. 
• Strong sense of ownership and accountability for results.
• Adaptable, resilient, and team-first mindset with a drive to win.
• Passion for coaching and enabling others to succeed.
• Customer-first approach, consistently prioritizing customer needs.
• Highly goal-oriented, with a track record of achieving and exceeding targets.
• Entrepreneurial mindset with experience in testing, experimentation, and iteration.
• Ability to communicate written and orally in English at the B2B level

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Heredia 3 days per week.

Please apply using an English version of your resume/CV.

#LI - Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.