Job Description

The Role

The Senior ML Engineer will be responsible for building and scaling LiftIQ (Marketing Experimentation and Optimization Platform). This individual has expertise in building scalable Machine Learning data products for experimentation and optimization including experiment design, Statistical and ML models for causal inference, measurement, optimization and personalization leveraging 1P/3P data sources. This person will collaborate with cross functional teams, including engineering, data science and UX/UI Design, to build and refine the platform that enable experimentation, measurement and optimization.

This person will work closely with stakeholders in GM’s vehicle brands, subscriptions, and customer care product, as well as the Performance Driven Marketing team to ensure business acceptance of models, metrics, visualization of experiment performance and optimization. They will be responsible for developing platforms, tools, and democratized capabilities that allow stakeholders and data scientists to identify marketing initiatives with high return on investment. Our team is focused on delivering future-focused, consumer-centric, personalized solutions that allow GM to stay proactive and nimble in our exciting transition to EVs.

What You’ll Do

• Work closely with the Data Scientists, Engineers and Product Owners to build a system that will help our marketing stakeholders optimize ROI.
• Design and engineer efficient and resilient ML platforms and software products that run at scale.
• Participate in design, architecture and code reviews, foster collaboration, and guide the team through roadmap deliverables and other technical challenges. Above all, you will work as a technical leader to provide our customers with great products while helping to grow a strong engineering team.
• Raise the bar of ML engineering by improving best practices, producing exemplary code, documentation, automated tests and thorough and precise monitoring.
• Possess contextual business knowledge and functional domain expertise in experimentation systems related to marketing, media, customer, digital channels, as well loyalty and subscription space, to drive incremental value.

• Have strong stakeholder management skills, able to prioritize asks, and move requests from the point of curiosity and into realized data products, insights, and solutions.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree in computer science, Data Science, Applied Mathematics, or related quantitative field, or equivalent combination of education and recent, relevant work experience. 
• 5+ years of experience in full stack software development, machine learning, data science, or quantitative insights, and with data structures/algorithms.
• Strong programming skills in Python, Spark are necessary for implementing machine learning algorithms, data pipelines, and model development.
• Expertise in Machine Learning Algorithms and Techniques: Comprehensive understanding of diverse machine learning algorithms, spanning supervised and unsupervised learning, deep learning, reinforcement learning, and ensemble techniques.
• 2+ years of experience successfully leading technical teams or work. 
• Previous experience and examples building customer platforms and exhibiting platform and data governance. 
• Understanding of the principles of causality and/or modeling of incrementality. 
• Understanding of the basic principles of experimental design and analysis. 
• Familiarity with models of customer lifetime value, retention, and churn. 
• Prior experience managing and influencing stakeholders, analysts, architects, engineers, and other product owners building a similar capability. 
• Ability to evaluate the big picture and solve business problems rather than focusing solely on metrics. 
• Strong drive for results and intellectual curiosity; must be a self-starter. 
• Ability to train, mentor, and evaluate the technical capabilities of others. 
• Prior experience evaluating and/or hiring high-performing talent.  
• Strong project management skills with demonstrated success. 
• Ability to prioritize and manage multiple tasks and projects at once without sacrificing quality. 
• Excellent team player with strong interpersonal skills and highly collaborative work style. 
• Excellent oral, listening, presentation, and written communication skills. 

This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren, Milford or Mountain View], you are expected to report to that location three times a week, at minimum.

This job is not eligible for relocation benefits.  Any relocation costs would be the responsibility of the selected candidate.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​