PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
We are looking for a dynamic and resourceful Senior Go-To-Market Lead to expand our technology alliances and partnerships with global systems integrators in North America. Your mission will be to identify, negotiate, and scale strategic alliances within the world of enterprise contact center and customer experience transformation. You will drive cross-functional collaboration to develop new offerings with our strategic alliances that will create the foundation for platform-driven, exponential growth.We’re looking for experienced individuals who bring a well-rounded commercial skillset spanning strategic thinking, business development and value proposition development along with a curiosity for product and new technologies.Your responsibilities:At PolyAI, we take great pride in our values—they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.
Our core values are:
Only the best: We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
Ownership: We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
Disagree and commit: We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
Build for people: We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it.
PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
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