Company Overview

CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at commerceiq.ai.

This is a hybrid role.  All finalists must have the ability to work from our Sunnyvale, CA office 2-3 times per week

The Role:

The Senior Director UI/UX Design, will relentlessly focus on improving the user experience of our customers & delight our users. You will be the driving force behind our user research efforts. This is a unique opportunity for a self-motivated individual to shape and grow the UX research function from the ground up.  We’d like you to help lead, research, define, and improve end to end UX of our applications, while working with our customers and our product, marketing and technology teams. Let your passion for creating exceptional user experiences thrive. You will also help bring in best practices, and research and design methodologies. Because of the critical nature of the role, we are looking for an experienced and well-respected candidate.

What You'll Do:

• Leadership & Mentorship: Lead, mentor, and grow a talented team of UI/UX designers, providing guidance and fostering a culture of collaboration, creativity, and continuous improvement.
• Hands-On Design: Act as an individual contributor on critical projects, designing user interfaces, flows, and experiences to solve complex user needs.
• User-Centered Design: Champion user-centered design practices, driving research initiatives, gathering user feedback, and incorporating insights into the design process.
• Design Systems: Lead the development and evolution of the design system to ensure consistency across all platforms and touch points.
• Data-Driven Design: Establish design KPIs and work with data teams to analyze user behavior, ensuring that design decisions are informed by data and directly impact user engagement and retention.
• Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure design solutions are feasible, scalable, and in alignment with technical constraints.Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core.
• Product Innovation: Drive design innovation, staying updated on UI/UX trends, tools, and best practices to continually improve the product’s user experience.

What You'll Bring:

• 8+ years of overall design experience, with 1-2 years at a startup
• Experience with best practices for User Experience Design, Information Architecture, and Interaction Design.
• Experience in life cycle design projects from design strategy through execution.
• Ability to work with senior leadership to create strategic visions for the product and then deliver on those.
• An inspiring portfolio that demonstrates experience managing design processes, leading UX design projects, crafting design systems, working through complex user flows that are functional, intuitive and visually compelling. 
• You are hands-on with design tools, partnering closely with other designers and/or engineering teams. Experience designing and prototyping with tools like Figma.
• Experience in providing and effectively communicating strategic and tactical recommendations based on data.

Bonus Experience:

• Experience with B2B, SaaS and analytical applications

Compensation and Benefits: 

The typical base pay range for this role across the US is USD: $177,000 - $265,000/per year    

This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.  

Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other perks. We have at least 10 paid company holidays in each calendar year, in addition to this we have unlimited PTO for our full-time employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.