At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE research group is looking for an exceptional Data Science Researcher to join our team. As a Senior Researcher, you will play a vital role in enhancing our contact center solutions through the development of advanced NLP, Vision, and other Data Science algorithms and models.

You will work in a collaborative team environment to explore and create solutions to industry problems using state-of-the-art large language models. You bring to this team environment several years of industry experience in deep learning using the latest in transformer-based architectures, as well as the curiosity and grit to see a project to delivery and excellent communication skills.

You will be regarded as a professional who requires minimal supervision and is expected to analyze information, deduce conclusions, apply independent judgment, and suggest solutions while actively engaging others in work processes to expand and broaden professional domain knowledge.

How will you make an impact?  

• Conduct cutting-edge research and develop advanced algorithms and models.
• Build and fine-tune deep learning and machine learning models, with an emphasis on large language models.
• Communicate research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders.
• Collaborate closely with business stakeholders to ensure model effectiveness and alignment with business objectives.
• Stay abreast of the latest advancements in data science research and contribute to the development of our knowledge base.

Have you got what it takes?

• Advanced degree(s) in a STEM field: Computer Science, Math, Engineering, etc.
• Minimum of 5 years of experience working with deep learning models using real-life (“industry”) data.
• Excellent proficiency in Python programming, experience with Hugging Face models and one or more deep learning libraries (PyTorch, TensorFlow, etc.).
• Experience with using and/or fine-tuning large language models, as well as traditional machine learning models.
• Strong research skills, with a proven track record of developing and implementing advanced machine learning algorithms.
• Excellent communication and presentation abilities.
• Fluent in English

You will have an advantage if you also have:

• Experience deploying models in production environments, ensuring scalability and performance.
• Experience working in AWS.
• Experience working on international, globe-spanning teams.

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICER!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:5034

Reporting into:Group Lead, Data Science 

Role Type: Individual Contributor

#LI-Hybrid

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.