Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are on the lookout for a Senior Applied Scientist specializing in Natural Language Processing (NLP) to join our pioneering NLP team at Five9. In this crucial role, you will spearhead the development and enhancement of our cutting-edge AI solutions, focusing on proof of concept (POC) for new features and the improvement of existing products. This position offers a remarkable opportunity to engage in hands-on research and development, working closely with advanced AI technologies and contributing to the evolution of our cloud contact center solutions. The ideal candidate is a seasoned researcher and engineer with a track record of innovation in NLP, demonstrated through practical R&D experience and contributions to top-tier conferences. As a Senior Applied Scientist in NLP, you will be a key player in a dynamic environment, advocating for breakthrough AI applications and enjoying a hybrid work model that encourages both collaboration and flexibility. You will play a pivotal role in our San Ramon, CA headquarters, enjoying a hybrid work model that blends collaboration and flexibility with three office days per week (Mondays, Wednesdays, Thursdays).
Key Responsibilities:
Requirements:
#LI-RN1
#LI-Onsite
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below. $130,800—$252,800 USDFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Yearly based
San Ramon, CA (Onsite)