About us Founded in 2022, Lightci is a full-service product design and development consulting partner. We help businesses of all sizes build software, digitally transform, leverage data, and create world-class engineering functions. Visit lightci.com to learn more. We are seeking a Senior AI Engineer who combines deep technical expertise in full-stack development with a passion for creating AI-driven solutions that elevate customer relationship management (CRM) systems. In this role, you will lead the design, development, and deployment of AI-powered tools that enhance customer interactions, improve operational efficiency, and drive business intelligence across our CRM platforms.
Deliverables
Lead the design, development, and implementation of AI-powered solutions for CRM platforms, leveraging your full-stack engineering expertise across both front-end and back-end technologies
Engage in full stack development for seamless integration of AI-driven features across front-end and back-end systems
Collaborate with product managers, data scientists, and engineers to integrate AI features that improve service quality and efficiency
Develop APIs and microservices to enable real-time AI data processing and decision-making
Ensure AI systems are scalable, reliable, and efficient in handling high data volumes and user requests
Comply with industry standards and regulations, implementing security best practices to protect user data and privacy
Drive continuous improvement by leveraging user feedback and data analytics to refine AI models
Create documentation on AI models, full stack development, and best practices for effective knowledge transfer and collaboration
About You
Proven experience as a Full Stack Software Engineer, with strong backend experience (this is an 80% backend role)
Strong understanding of Data Structures
Experience with LLMs and a solid understanding of CRMs
Strong proficiency in Typescript and hands-on experience with NestJS and NextJS
Extensive knowledge of AWS infrastructure and services
Solid understanding of software development best practices and design patterns
Excellent problem-solving skills and the ability to work well in a collaborative team environment
Effective communication skills and the ability to articulate technical concepts to both technical and non-technical stakeholders
Nice To Have
Familiarity with DevOps practices and tools for CI/CD
Experience with containerization and orchestration tools such as Docker
Knowledge of GraphQL and RESTful API design
Prior experience working in an Agile/Scrum development environment
Perks & Benefits
100% fully remote work (anywhere in North America)
Flexible hours
Competitive compensation package
Bonus or commission [depending on your role]
Excellent benefits package
Generous RRSP [or] 401k matching program
Unlimited vacation
Quarterly/Yearly team ‘offsite’ events
At Lightci, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diverse perspectives drive innovation and enrich our work environment. We welcome applicants of all backgrounds, experiences, and identities to join our team. By embracing a culture of inclusivity, we aim to create a space where every individual feels valued, respected, and empowered to contribute their best. Join us in our journey to create a more equitable future for all. #LI-Remote
