Senior Machine Learning / AI Engineer

• Hands-on experience building and deploying AI/ML solutions and experience developing with advanced AI agent architectures, RAG and tooling such as MCPs.
• Pioneer machine learning at Zip and actually see things into production.
• Hybrid working with two days per week in our Sydney office.

Write your story with Zip

Join Zip’s Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands.

A role in Zip’s growing Data Analytics & Data Science team will see you partner with key stakeholders to supply fast, reliable and future-proof data, powering data-driven decision making on our biggest and most interesting business challenges.

Interesting problems you’ll get to solve

You will help us develop our machine learning maturity roadmap which will be utilised across the AU business as well as influencing our data science and ML strategy; enabling us to move fast and fearlessly with data. 

As the Senior Machine Learning Engineer in our data team you’ll be the technical go to for everything across this functionality. You will support us to develop a world class AI / ML technology stack and MLOps capabilities to further enhance the incredible Zip customer experience.

We’ll need you to critically assess existing machine learning technologies and recommend new ways of working whilst providing mentoring and coaching across machine learning best practices across the business. Working closely with our awesome Data Scientists, you will discover and validate problems to facilitate quicker data science decisions. 

What we provide you with is an environment that is open and ready for change and challenges whilst offering genuine career growth opportunities.

To help us level up you’ll bring

• Extensive hands-on experience building and deploying AI/ML solutions using industry-leading platforms and tools such as OpenAI, Claude, Anthropic, Langchain etc.
• Proven expertise in production-grade data science workflows, particularly with Databricks, Snowflake, and AWS.
• Experience developing with advanced AI agent architectures, including multi-agent systems, RAG, and tooling such as MCPs.
• Deep understanding of AI\MLOps practices, including CI/CD pipelines, monitoring, and end-to-end model lifecycle management in production environments.
• Programming proficiency in Python and JavaScript, along with scripting experience (e.g. Shell).
• Skilled in DevOps practices, with hands-on experience using Git, Terraform, and containerization technologies such as Docker and Kubernetes.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our Wellbeing platform Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave, 2 days study leave and 2 days religious or cultural leave per year
• Fee-free Zip products, and discounts with Zip merchant partners (AU)
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne)

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#LI-Hybrid

We are a proud 2025 Circle Back initiative employer and will respond to every applicant.