What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do every day?

You will be hunting for new enterprise prospects who fall within the target segments for Haptik. You will create value by driving growth for Haptik in the Enterprise segment. 

You should be someone who loves software and can communicate its impact with ease to Enterprise customers. 
You should be someone who cares deeply about clients and is a master of follow-throughs and sales closures. We expect the sales manager to nurture all inbound leads and identify the right opportunities where Haptik’s advanced conversational Gen AI solutions can benefit the clients. Your ability to solve and identify the right product fit that addresses the client’s problem will differentiate you from the rest.

While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Identify new sales opportunities in newer markets and verticals and prospect clients via social, cold calling, or other mechanisms.

• Evaluate sales opportunities and business case presentation for new clients in India. Expand market penetration and grow the profits.

• Put Product / technical knowledge to commercial use and prepare estimates in accordance with sales and pricing policy.

• Drive high standards of customer service and satisfaction throughout all areas of the business.

• Build, forecast, and manage the pipeline to consistently meet revenue quota.

• Prepare sales proposals, RFPs, and agreements to ensure timely sales closures.

• Demonstrate high account management standards to ensure customer satisfaction.

• Responsible for working closely with product and sales teams to develop all collateral such as sales decks, one-pagers, technical documents, etc.

• Represent the company across industry events and conferences.

Requirements*

• 5+ years experience in B2B Software Sales or related fields.

• Bachelor’s Degree in any discipline, MBA a plus.

• Excellent communication skills, both written and verbal.

• Creative, resourceful, detail-oriented, highly organized, hands-on.

• Strong problem-solving and analytical skills.

• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

• On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.

• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.

• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.

• Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.

• Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India.

• Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool

• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.