About Basserah:Basserah, powered by nybl, is an innovator in the digital transformation space, utilizing cutting-edge robotic process automation (RPA) to drive efficiencies and enhance operational performance. Our mission is to revolutionize how organizations approach automation, and we are seeking an experienced RPA Program Manager to lead this initiative.
Role Overview:The RPA Program Manager will be responsible for overseeing the full lifecycle of RPA initiatives, from planning and implementation to monitoring and optimization. You will work closely with cross-functional teams to identify automation opportunities, define solutions, and manage the delivery of these solutions to drive measurable business outcomes.
Key Responsibilities:
    •    Lead the end-to-end delivery of RPA initiatives, ensuring alignment with business goals and timelines.    •    Work with stakeholders to identify automation opportunities, develop project plans, and define the scope of RPA solutions.    •    Manage the design, development, and deployment of RPA bots, ensuring quality and operational excellence.    •    Collaborate with IT, operations, and business teams to gather requirements, perform risk assessments, and ensure compliance with regulatory standards.    •    Develop and manage a comprehensive RPA roadmap, ensuring scalability and sustainability of automation solutions.    •    Oversee and manage the team of RPA developers and analysts, ensuring consistent delivery of automation projects.    •    Measure and report the effectiveness of RPA initiatives through KPIs and ROI analyses.    •    Continuously monitor RPA performance and drive ongoing optimization to enhance operational efficiency.
Requirements:
    •    Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.    •    5+ years of experience in managing RPA projects or large-scale automation programs.    •    Strong understanding of RPA tools and platforms (e.g., UiPath, Automation Anywhere, Blue Prism).    •    Proven experience in leading complex, cross-functional automation initiatives in fast-paced environments.    •    Excellent leadership, problem-solving, and project management skills.    •    Strong technical acumen with the ability to translate business needs into technical requirements.    •    Exceptional communication and stakeholder management abilities.