Location: Manila,Metro Manila,Philippines

About Trusting Social:We are an AI Fintech company specialized in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1 billion consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the "un & under" served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.As a firm, we're audacious problem-solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do, and agility in execution.We place great importance on doing what is right, what is best, and what is innovative. If you are smart, driven, and want to make a difference in the world with the most advance and fascinating technology, come join our team. We can satisfy your desire to explore new territory and give you the runway to really make an impact.Role introductionThis dynamic and challenging role based in Manila invites you to take charge of credit and fraud risk management for our new consumer lending business in the Philippines. You'll play a key part in scaling up innovative partnerships with select local banks, originating and managing credit card portfolios onboarded and serviced through our proprietary channels. Capitalizing on our extensive AI/ML expertise in credit scoring, this role offers a unique opportunity to make a significant and lasting impact on the credit card and personal loan industry in the Philippines. By driving innovation in risk management and expanding financial access for the underserved population in the Philippines, you'll contribute to reshaping the financial landscape and empowering communities.Mission of role: Responsible for overseeing and developing credit policies jointly with bank partners that govern the issuance, management and risk assessment of credit card and personal loan products. Ensures that credit policies are aligned with the org's risk appetite, regulatory requirements and overall business objectives. Works closely with Risk, Compliance, Product and Sales teams to optimize credit decisions while maintaining portfolio profitability and customer satisfaction.This role is critical for maintaining the financial health of the consumer lending portfolio while ensuring sustainable growth through well-structured credit policies.Roles and ResponsibilitiesCredit Policy Development and Management: Design, implement, and update credit policies for on-us and co-lending credit card and personal loan portfolios. This includes among others underwriting, anti-fraud, portfolio management and collections and recovery strategies.  Establish guidelines for credit approval processes, credit limits, and risk assessments. Ensure policies align with the organization’s risk tolerance and regulatory requirements. Identify and onboard new data sources for risk managementRisk Assessment and Monitoring:   Continuously assess credit risk of all consumer lending acquisitions, on-us, co-lending and off-us at portfolio and segment levels   Monitor credit performance metrics such as delinquency rates, charge-offs, and credit losses   Implement risk models (e.g., credit scoring models) to enhance credit decisions and mitigate potential risksRegulatory Compliance:   Ensure credit policies adhere to local and international regulations, including AML (Anti-Money Laundering), KYC (Know Your Customer), and consumer protection laws   Work closely with legal and compliance teams to ensure full adherence to relevant regulationsPortfolio Performance and Reporting:   Track and report credit portfolio performance, analyzing key trends and potential risks   Collaborate with finance and analytics teams to produce reports that highlight portfolio health, profitability, and risk metricsCross-Functional Collaboration:   Collaborate with product development, marketing, and sales teams to align credit policies with business objectives   Provide input on new product designs and initiatives, ensuring credit policies accommodate product requirements   Work with customer service teams to address credit-related customer concerns or disputesDecision Analytics and Model Management:   Liaise with a centralized Analytics team to regularly evaluate and update models to adapt to changing market conditions and customer behaviorsStrategy and Planning:   Establish long-term strategies for credit policy development that support growth while maintaining acceptable risk levels   Anticipate market changes, economic shifts, and emerging risks, adjusting policies accordinglyTeam Leadership and Development:   Lead and mentor a team of credit policy analysts   Promote continuous learning and professional development within the team   Ensure team members are equipped with the necessary skills to execute on credit risk strategiesStakeholder Engagement:   Present credit policy updates and risk assessments to senior management and key stakeholders, including bank partners   Serve as the primary point of contact for external stakeholders such as regulators, auditors, and industry associations concerning credit policy mattersMust Have Requirements Educational Background:   Bachelor’s degree in Finance, Economics, Business, or related field; advanced degree (MBA or Master’s in a quantitative field) preferred Experience:8-10 years of experience in credit risk management or policy development within the credit card or financial services industry in an emerging market. Proven track record of managing credit policies for mid to large-scale credit card portfolios.Experience with designing underwriting and limit assignment policies for retail credit cards and personal loansExperience with implementing fraud mitigation strategies for online lendingInnovative attitude on underwriting with focus on fully digital processing for majority of casesTechnical Skills: Proficient in credit risk modeling techniques, including the use of statistical models (e.g., logistic regression, decision trees).Strong knowledge of credit scoring models, underwriting processes, and fraud prevention mechanisms.Familiarity with data analysis tools such as SAS, SQL, Python, or R.Fluency in risk analytics and reporting (mandatory); experience in risk modeling (preferred)Regulatory Knowledge:   Deep understanding of credit regulations, including consumer protection laws, AML/KYC, and Basel III standards in the local marketSoft Skills:Strong leadership and team management skills.Excellent communication and presentation abilitiesAnalytical mindset with a strong focus on data-driven decision-makingDemonstrated leadership in building and managing risk teams in retail lendingExcellence in English in both written and oralGood interpersonal and people management skillsTeamwork and willingness to solve complex problems with an enthusiastic attitudeExtreme ownership by going beyond scope of work for a successful businessLearning ability and strong self-motivation to acquire new knowledgeCapability to zoom in and out of a problemEffective problem-solving skill under pressure with strong sense of customer empathy and rapid & precise responsesAdditional InfoLearn more about us here:https://www.youtube.com/watch?v=inAEDGvOcL8&t=29s
Apply to this job