Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

We are seeking a highly skilled and motivated Remote Fleet Supervisor to oversee the efficient operation of autonomous vehicles (AVs) from Gatik’s remote stations. As a key member of our operations team, you will monitor and guide AVs over the entire trip, while working cross functionally across the organization to support AV testing and deployment. Given your crucial role, you will be expected to uphold utmost professionalism, keen attention to detail and exercise sound judgment in a dynamic environment.   This role is onsite at our Denison, TX office!

What you'll do

• Monitor AV Operations and diligently observe real-time data from AVs to ensure they are operating safely and efficiently.
• Respond to AV initiated requests for guidance; respond and resolve those in a timely and safe manner including escalation of operational issues to relevant personnel.
• Maintain clear and timely communication with ground teams, dispatch teams, and other stakeholders as required, including law enforcement and other first responders.
• Collaborate closely with technical teams, testing teams, user experience teams to explain issues and provide iterative feedback as required.
• Analyze vehicle performance data and provide reports on incidents, performance metrics, and improvement opportunities.
• Ensure all operations comply with company policies, industry regulations, safety standards and best practices.
• Identify and troubleshoot issues with AV systems or routes, providing solutions or escalating to appropriate teams.
• Stay updated on the latest AV technology, software updates, and industry trends. Participate in ongoing training programs.

What we're looking for

• Minimum 3 years driving experience with a box truck
• Possess a valid Commercial Drivers Licence without any major infractions
• Clean driving record, background check and drug screen
• Proficiency in computer systems
• Excellent verbal and written communication skills
• Strong observational skills and the ability to monitor multiple systems simultaneously.
• Ability to think critically and make decisions in high-pressure situations while maintaining calm.
• Ability to work non-standard hours to cover various time zones and rotating shifts.
• Ability to monitor our vehicles remotely 6-8 hours per shift

Bonus Qualifications:

• Bachelor’s degree in STEM or related field (e.g., Engineering, Computer Science, Transportation, etc.) or equivalent experience is a plus but not required
• Prior experience in autonomous driving, testing or similar field
• Experience as a remote command center operator or simulator experience
• Knowledge of DOT regulations and FMCSA rules is a plus
• Knowledge of vehicle dynamics and traffic management
• Familiarity with data analysis tools and techniques
• Aptitude for technology tools such as gaming, apps etc.
• Positive attitude and passion for autonomous vehicles is a plus

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy.  By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
• Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking care of our team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.