Prompt Engineer, AI & Automation

Vancouver, BC

Salary Range: $70,000 - $90,000 /yr.

Working directly with our Commercial Product team, we’re looking for a highly analytical and innovative Prompt Engineer to join our Commercial Software team. In this role, you will be responsible for designing, testing, and implementing high-quality prompts that power AI-driven automation across our products. You are someone who’s deeply curious about language models, stays on top of the latest AI trends, and is excited to explore how prompt engineering can drive meaningful business outcomes.

About the Role:

• Create, refine, and maintain structured prompts to support automation workflows across commercial lending software.
• Work closely with product managers, developers, and business teams to identify automation opportunities and translate them into prompt-based solutions.
• Evaluate and test outputs across different LLMs (e.g., GPT, Claude, Gemini) and recommend the best model for specific use cases.
• Monitor performance, analyze edge cases, and adjust prompts to improve accuracy, efficiency, and user satisfaction.
• Contribute to the development of internal prompt libraries and versioning frameworks.
• Stay current with emerging trends, tools, and techniques in prompt engineering and AI language models.
• Provide clear documentation of prompt structures, use cases, and performance benchmarks.
• Assist in training internal users on AI tooling and best practices for interacting with LLM-powered workflows.

This role is for you if you have:

• Excellent written and verbal communication skills with a strong command of natural language.
• Proven experience working with LLMs (e.g., GPT-4, Claude, Gemini) and prompt engineering across business use cases.
• Deep understanding of model behavior, limitations, and use-case suitability.
• Familiarity with AI/ML concepts, vector databases, and APIs is an asset.
• Experience monitoring prompt performance, testing variations, and implementing feedback loops.
• A proactive mindset with strong problem-solving and analytical thinking skills.
• 2+ years of experience in a product, data, or automation-focused role within a tech-driven environment.
• A process-oriented mindset with the ability to understand business workflows and implement practical improvements.
• Ability to work independently and as part of a collaborative cross-functional team.

Benefits and Perks
Some of the benefits we offer at Intellifi include:

• Health and Wellness Spending Accounts
• Health, Drug, Vision, and Dental benefits
• Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
• RRSP Matching Program
• Maternity / Parental Leave Top Up Program
• Discounted gym memberships
• Travel assistance and EAP
• Business Casual dress code
• Company social events + sport teams
• Education reimbursement
• Training and mentoring programs
• And more!

Who are we?
Intellifi has been formed to provide end-to-end solutions for established and emerging lenders in both the residential and commercial space in Canada. By combining data, people, and technology, we meet all-time high consumer demands for faster, simpler solutions. By digitizing and democratizing technology, we ensure simplicity and usability for both our clients and their customers. As industry pioneers with decades of experience, we are passionate about spearheading innovative, creative digital solutions for the Canadian lending industry. Intellifi provides lenders with a selection of products and services from fully outsourced lending operations to niche technology that helps create efficiency in their loan management.

You will love working here
Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Business is booming and that means that our employees are able to gain valuable exposure, have lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it.

Equal Opportunity Employer
Intellifi is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process by emailing HR@intellifi.ca.

We want to hear from you!
If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.