Offerings Manager - Artificial Intelligence portfolio Why you? As an Offerings Manager, you are responsible for all solution definition, introduction, and iteration activities related to defining and bringing to market new solutions that fit within the overall portfolio of our Data and AI Services business. Reporting to the Senior Director of Offerings, you'll work collaboratively to define, package, and price innovative high-value solutions, associated marketing programs, and thought leadership content that drive demand through the sales cycle to realized revenue and profitability. This means an end-to-end business approach. You can grasp and translate technical capabilities into benefits for various buyer personas. You’ll work with some of our top experts to turn their knowledge into market-facing value offerings and the content needed to fuel marketing campaigns. You’ll have a budget and access to technical experts and writers to accelerate your success, and you will measure the success of your portfolio based on top-of-the-funnel leads, revenue, gross margin, and customer satisfaction.You are a highly collaborative, low-ego self-starter who is infinitely curious, loves to experiment, isn’t afraid to get creative with ideas to drive and innovate, and can prove ROI based on data. You must love an agile approach, as we don’t have time for waterfalls.You’ll spend half your time working internally and half externally—joining customer calls, talking to our partners, and participating in the community. You must be a self-starter. The Offerings team is small, and we expect entrepreneurial thinking with respect for the necessary business processes of a company of our size.
What will you be doing?
Develop, introduce, evaluate, and continuously improve new offerings that leverage the skills of the internal teams, technical accelerators, technology enablers, methodologies, and bundled artificial intelligence service offerings to deliver high-value client outcomes.
Lead the ideation process and develop and refine business cases for new portfolio offering opportunities.
Develop strong cross-functional credibility and alliances, building a shared purpose for the delivery of artificial intelligence solutions.
Balance the need for making data-driven recommendations and decisions while knowing when to take a leap of faith.
Be the expert on your offering(s)—work extensively with sales to get in front of customers to socialize new ideas, accelerate the sales cycle for your offerings, and follow up with clients to get feedback, incorporating that feedback into the continuous offering development process.
Monitor the ROI and margins associated with the solution offering and work with Engineering to continually identify opportunities for increased efficiencies and margin growth.
Develop product positioning, packaging, pricing, and messaging that differentiates the Pythian solutions in the market.
Define a set of KPIs to measure customer satisfaction, business impact, and delivery efficiency with the ability to analyze and utilize them in decision-making processes.
Be a thought leader in your portfolio area. Provide content and collaborate with marketing on the development of product descriptions, data sheets, articles, web content, solution videos, and demos.
Sales enablement: Communicate your portfolio's value proposition to the sales team and develop the sales tools and selling process.
Market/competitive intelligence – provide expertise on buyers, how they buy, and their buying criteria; provide expertise on competitors and how to crush them.
Collaborate with marketing on strategies to drive acquisition, lift conversion rates, increase engagement, and grow revenue.
Other duties as assigned by Management.
Your Job Description is also subject to modification from time to time by Pythian to meet its business needs.
What do we need from you?
4+ years of product management and/or product marketing experience in the IT B2B sector, ideally in services companies.
Proven written and oral communication skills.
Skilled at producing content that communicates highly technical information to a range of audiences - from business and IT executives to IT technical professionals.
Demonstrated comfort with highly technical services and solutions in marketing.
In-depth knowledge of marketing principles and practices, such as the 4 Ps of marketing.
Ability to interact with staff, colleagues, cross-functional teams, and third parties.
Must be comfortable working in a multi-cultural environment.
Our clients are global, so you may need to be flexible and participate in calls outside of regular working hours at times.
What do you get in return?
Love your career: Competitive total rewards package with excellent take home salaries, shifted work time bonus (if applicable) and an annual bonus plan!
Love your development: Hone your skills or learn new ones with an annual training allowance; 2 paid professional development days, attend conferences, become certified, whatever you like!
Love your work/life balance: 3 weeks of paid time off and flexible working hours. All you need is a stable internet connection!
Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and budget to personalize your work environment!
Love your community: Blog during work hours; take a day off and volunteer for your favorite charity.
Why Pythian Pythian excels at helping businesses use their data and cloud to transform how they compete and win in this ever-changing environment by delivering advanced on-prem, hybrid, cloud and multi-cloud solutions to solve the toughest data challenges faster and better than anyone else. Founded and headquartered in Ottawa, Canada in 1997, Pythian now has more than 300 employees located around the globe with over 350 clients spanning industries from SaaS; media; gaming; financial services; e-commerce and more. Pythian is known for its technology-enabled data expertise covering everything from ETL to ML. We pride ourselves on our ability to deliver innovative solutions that meet the specific data goals of each client and have built meaningful partnerships with major cloud vendors AWS, Google and Microsoft. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy. DisclaimerFor this job an equivalent combination of education and experience, which results in demonstrated ability to apply skills will also be considered.The successful applicant will need to fulfill the requirements necessary to obtain a background check.Accommodations are available upon request for candidates taking part in all aspects of the selection process.
