Product Enablement & Academy Product Owner

Are you excited by the idea of building something from the ground up? Do you thrive in fast-paced environments where you’re given a problem, not a playbook?

We’re looking for a Product Enablement & Academy Product Owner to join our team at Voyc — someone who’s equal parts strategist, content creator, product thinker, and doer. You’ll take full ownership of our enablement ecosystem — including the Voyc Academy, Help Centre, onboarding flows, and in-product learning — and help our users and internal teams succeed, even when the product isn’t perfect (yet).

This is not a traditional training role. It’s a high-responsibility position for someone who treats enablement like a product and isn’t afraid to get their hands dirty — learning fast, building smart, and delivering at pace.

What You’ll Be Doing

  • Owning the full enablement roadmap and platform across our Academy, Help Site, in-product training, and certifications.
  • Creating educational content across formats: walkthroughs, videos, written guides, in-product help, and structured onboarding tracks — all tailored to real user needs
  • Staying tightly aligned with our evolving product so your content can keep up — and help fill the gaps when it can’t.
  • Embedding enablement in our product release cycles, sprint reviews, and go-to-market launches.
  • Analysing usage data and feedback to improve what’s working — and pivot quickly on what’s not.
  • Working with Product, Engineering, Customer Success, and Sales to understand where enablement is most urgently needed.
  • Building scalable systems for content development, audits, updates, and platform maintenance.

What Makes This Role Challenging

  • Our product is powerful — but still evolving. You’ll need to adapt fast and help users navigate ambiguity with clear, creative enablement.
  • We move quickly. There’s not always a detailed brief, so self-direction and strong judgement are essential.
  • Sometimes, the content you create is the workaround — filling in functionality gaps until the product catches up.

Requirements

What We’re Looking For

  • 3–5 years of experience in enablement, instructional design, content strategy, or education — with at least one role where you built an Academy or equivalent from scratch.
  • Demonstrated experience writing, designing, and producing structured learning content from concept to launch.
  • A strong understanding of SaaS products and the ability to explain them clearly, even when the UI is still in flux.
  • Excellent writing, communication, and stakeholder skills — and the ability to manage multiple streams of work independently.
  • Experience owning and managing platforms like an LMS or CMS.
  • Curiosity, grit, and a love for solving hard problems that don’t have a blueprint.

Nice to Have

  • Experience scaling an Academy or enablement function after launch.
  • Familiarity with UX, behavioural design, or learning theory.
  • Experience working with global or remote teams.

Benefits

In addition to gaining valuable experience and expanding your skills while building trust in financial services, working at Voyc offers:

  • Remuneration: R480 000 to R540 000 per year
  • Option to participate in our share options program
  • A supportive, growth-oriented team culture that aligns with your personal goals
  • Flexible working hours
  • Innovative leave policies
  • Company-sponsored lunches, travel, and learning opportunities, including an annual offsite event in Cape Town and Travel to the Netherlands
  • An inclusive and representative workplace

More Perks here

Salary

$480,000 - $540,000

Yearly based

Location

South Africa - Remote

Remote Job

Job Overview
Job Posted:
2 weeks ago
Job Expires:
Job Type
Full Time

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