About Trustero

Trustero is an advanced AI application, purpose-built for the Security and Compliance vertical. Our patented AI agents can accurately and consistently do the most time-consuming jobs in Governance, Risk, and Compliance, like perform gap analysis, provide remediation guidance, questionnaire automation, evidence collection + mapping, and more, saving companies hundreds-of-thousands of dollars and returning 100s of valuable working hours each month.

Role Overview
We are seeking a skilled Principal UX Designer to join our in-person team in Palo Alto, California. As a Principal UX Designer, you will work closely with Trustero’s Engineering and Product teams to translate our Enterprise customers’ needs and wants into succinct and eloquent designs.

Salary Range: $160,000 - $200,000 USD per year, plus stock options, based on experience and qualifications.

Salary Range: $150,000 - $250,000 per year

Key Responsibilities

• Collaborate with Product and Engineering to deliver designs that balance user needs with business goals

• Create user flows, wireframes, and prototypes that simplify complex compliance tasks for both web and AI-driven interfaces

• Design experiences for interactive AI/LLM chat interfaces, including context-aware workflows, and dynamic interaction models

• Lead UX efforts for dynamic, conversational AI experiences, including context-driven workflows and natural language interactions

• Conduct UX research, usability testing, and data-driven optimizations to improve user journeys

• Develop and maintain a consistent design system across web and chat interfaces

• Communicate design decisions clearly to stakeholders across the company

• Stay current on UX best practices, AI/conversational UI trends, and competitor products

Requirements

Requirements

• 8+ years of UX design experience for SaaS, with a focus on web-based platforms

• Strong ability to translate business goals into intuitive user experiences

• Experience designing for traditional UI and emerging natural language interactions (e.g., chat, LLM-driven workflows)

• Proficiency with design tools such as Figma, Sketch, Illustrator, and Miro

• Understanding of HTML, CSS, and JavaScript for effective collaboration with developers

• Excellent communication and collaboration skills across design, product, and engineering teams

• Strong problem-solving skills with a user-centered approach to complex workflows

• Ability to manage multiple projects and prioritize work effectively in a fast-paced environment

Preferred Qualifications

• Experience working in B2B, security, or compliance companies is a plus

• Experience with React JS based UX designs

• Bachelor's degree in Human-Computer Interaction or equivalent computer and design programs