Position Summary...

What you'll do...

Principal, UX Designer - AI Assistants - Primary location - Sunnyvale, CA




About The Team


The Walmart Design team crafts experiences and designs the websites, tools, and mobile solutions for millions of customers and associates. As a part of the Product Design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation on the world's largest company. If you are motivated by complex challenges and want to build the future of AI-driven commerce and consumer services, a Design role at Walmart could be what you've been looking for.


As a Principal UX Designer on the AI Assistants team, you’ll shape the future of AI-human interaction through thoughtful, intuitive, and empathetic design. You'll be an indispensable individual contributor, modeling leadership in problem-solving, design craft excellence, coaching others, communicating your vision in a compelling, convincing manner to cross-functional partners and the leadership team, and delivering very strong work on time.



You'll Make an Impact By

• Creating seamless experiences that help users effectively engage with our AI assistant across multiple touchpoints.
• Defining best practices for AI assistant design frameworks.
• Applying the Design Thinking process to collaborate with business partners, engineers, product managers and researchers by facilitating conversations, creating concepts, running design sprints, and building rapid prototypes to leverage the collective creativity and ship impactful products.
• Crafting a user-centered design strategy that integrates business needs seamlessly while working with partners to determine a shared plan forward that balances business and technology considerations.
• Creating and championing an experience that is highly usable before delivering pixel-perfect designs.
• Owning activities and deliverables for multiple projects and engagements.
• Actively soliciting feedback from peers and cross-functional stakeholders through the product design lifecycle.
• Rapid prototyping and experimenting in a fast-paced environment.
• Creating scalable experiences in partnership with our Design System team.
• Efficiently organizing and adapting to changing priorities.
   

You'll sweep us off our feet if you have


• Experience designing end-to-end experiences for a product or service, from initial awareness through long-term engagement considering every touchpoint, transition, and interaction within the user journey.
• A strong visual and interaction design aesthetic that ties brand expressions and systems thinking together.
• A track record of shipping successful products in a fast-paced and ever-changing environment.
• A strategic mindset to take the complex and make it simple.
• Expertise to explore a variety of design ideas and iterate quickly.
• Excellent presentation and storytelling skills.
• Comfort with ambiguity. You embrace constraints and the unknown; you enjoy discovering and defining the problem space.
• Ability to motivate, influence and inspire teams and partners. You find joy in leading by doing. You foster and contribute to a good team culture.
• A growth mindset and keen sense of curiosity, always looking to improve things and new ways to do so.
• A genuine way to connect with people, you are good at communicating, listening, and sharing, with kindness, humility, and empathy.
• Experience designing AI assistant features, including conversation UX frameworks, error states, and recovery patterns is a big plus.

Minimal Qualifications

• Degree in HCI, graphic design, visual communication, Digital Design, Information Architecture, or similar and at least 7 years of experience in product design.
• A fantastic portfolio.
• Excellent written and verbal communication.
• Interest, if not experience, in AI or e-commerce domains.


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
 

Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location
860 W California Ave, Sunnyvale, CA 94086-0000, United States of America

Secondary Location
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

#experiencedesign

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

‎ 

‎ 

‎ 

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

‎ 

For information about PTO, see https://one.walmart.com/notices.

‎ 

‎ 

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

‎ 

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

‎ 

For information about benefits and eligibility, see One.Walmart.

‎ 

The annual salary range for this position is $143,000.00-$286,000.00

‎ 

Additional compensation includes annual or quarterly performance bonuses.

‎ 

Additional compensation for certain positions may also include:

‎ 

‎ 

- Stock

‎ 

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America