About OnlineSales.ai  
Built by ex-Amazon ad-tech experts, OnlineSales.ai offers a future-proof Retail Media Operating System - boosting Retailer’s profitability by 7% of Sales! We are an Enterprise B2B SaaS startup, based out of Pune India. With OnlineSales.ai's platform, Retailers activate and delight 10x more Brands by offering an omni-channel media buying experience, advanced targeting, analytics & 2x better ROAS. Tier 1 Retailers and Marketplaces globally are accelerating their Monetization strategy with OnlineSales.ai and are innovating ahead of the market by at least 2 years.

About the Role

We are looking for a highly motivated and experienced Client Solutions Engineer to join our team. In this role, you will be pivotal in bridging the gap between our product and our clients' needs, particularly in the pre-sales process. You will work closely with the pre-sales team to address RFPs and RFIs, design tailored solutions, and ensure seamless integration with our product offerings.

What will you do @OnlineSales?

• Proposal & Solution Architecture: Drive successful completion of RFPs and RFIs, providing detailed and accurate information about Osmos.ai's product capabilities.

• Client Discovery & Solutioning: Develop comprehensive and innovative solutions for clients, aligning their requirements with our product functionalities.

• Product Demos & POCs: Own and deliver high-impact product walkthroughs, pilot programs, and proof-of-concepts (POCs) that showcase the value of our offering. Maintain an in-depth understanding of the osmos.ai product, ensuring you can effectively address client needs and provide technical guidance.

• Sales Enablement: Utilize your technical knowledge to help position Osmos's offerings, identify client needs, and contribute to project scoping and proposal development. Communicate complex technical concepts clearly and concisely to both technical and non-technical stakeholders. Take ownership of deliverables, ensuring solutions perform as expected and drive business impact.

• Product Strategy Influence: Collaborate closely with internal and external senior stakeholders, including managers, directors, VPs, and C-suite leaders, to translate business requirements into actionable technical strategies

• Onboarding & Handover: Partner with customer success and delivery teams to ensure seamless onboarding and long-term value realization.

You will be a great fit, if you:

• Have 5+ years in a client-facing, solution engineering, or product management role in a B2B SaaS, AdTech, Martech, RetailTech, or enterprise tech environment.

• Love turning complex product capabilities into simple and powerful client stories.

• Are deeply comfortable with ambiguity, and love getting things done in a fast-paced, high-growth setup.

• Are equally confident in a boardroom pitch and a Slack thread with product/engineering.

• Have strong empathy for customers, but also know how to push back with confidence and clarity.

• Have proven expertise in architecting and recommending solutions tailored to specific client contexts.

• Have strong communication and presentation skills.

• Have technical proficiency to understand and explain product functionalities.

• Have experience working with senior stakeholders and translating business needs into technical solutions.

• Have knowledge of technical languages / Quick Prototyping / Vibe Coding is a plus.

Why OnlineSales.ai?

• Startup-y. We believe Startup is a mindset. It’s about being scrappy, being nimble, solving tough problems with constrained resources, and more. It’s about working hard and playing hard

• Enterprise SaaS. Opportunity to work with an Enterprise Product SaaS firm with aspirations of growing 10x across the globe

• AI-led Retail Tech. We are working to digitize & democratize one of the most exciting and growing verticals - Retail Tech leveraging data, machine learning, and automation (culmination of ad-tech, mar-tech, and analytics for Retail vertical)

• Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid who make a real impact on business

• No red tape. Say goodbye to pointless meetings or political hoops to jump through. We’re scrappy, believe in autonomy, and empower our teams to do whatever it takes to do the unthinkable

• Problem Solving. We ignite the best in you. We exist not only to deliver meaningful innovation but to ignite and inspire the creative problem-solver in you

• Quirky & fun. Enjoy new skills and hobbies like being a quiz master, playing board games, trying your hands on percussion, playing Djembe, and spreading love within the org!