Ensure the Implementation of stated team and company strategies, goals, objectives, and procedures
Enforce the use of appropriate methods, frameworks, and channels to source for prospective drivers.
Management of external relationships e.g. Corporations and Transport Authorities
Optimise processes for effective and efficient budget use
Supervise and oversee the PCA team
Develop creative recruitment strategies, tactics, funnels, procedures, etc to attract and retain drivers
Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
Analyze the territory/market’s potential, track sales, and status reports, and communicate the same with business
Keep abreast of best practices and promotional trends
Communicate the recruitment goals and objectives to recruiters
Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
Communicate with the team to determine the effectiveness of recruitment plans and strategies
Research and recommend new sources for the recruitment of active and passive candidates
Create candidates' personas, job descriptions, and related materials as well as scout and ensure the documentation of candidates accordingly
Build networks to find qualified candidates and promote the company
Review applicants to evaluate their qualifications and whether they meet the requirements
Manage and ensure that job inquiries are responded to
Coordinate the assessment of candidates' background information, objectives, and personality
Keep abreast of existing/new market practices
Research new ideas and anticipate future threats and opportunities
Analyze, identify, and suggest untapped candidate pools
Work with asset manager to provide a consistent supply of driver capacity through contracts
Support in the building of a strong Riders/Driver community
Delegate responsibilities to ensure staff members grow as capable participants.
Understand recruitment and selection relatedness to workforce planning and its implications for productivity
Promote the company's mission and values
Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations and business culture
Coaching, managing, counseling, appraising, and disciplining employees
Developing, coordinating, enforcing, and supporting systems, policies, procedures, and productivity standards
Requirements
Hands-on experience with creating effective Pipeline generation and conversion strategies.
Strong working knowledge of developing orientation systems and tools
Excellent organizational skills and attention to detail
Track record of managing Partners and 3rd Party vendors for multiple clients
Strong knowledge of recruitment practices, metrics, and guidelines.
Detail oriented
Excellent leadership and project management skills
Superb sales and management skills
Excellent verbal and written communication
Able to initiate and maintain strong relationships with people from all types of background
Strong problem solver, with a hands-on approach to planning and executing well
A start-up attitude- willingness to work hard to get things done
Ability to make discretionary judgments and to manage and impart confidential information
A degree in Operations Management, Supply Chain, Logistics or equivalent degree
5+ years experience in sales, logistics, operations, and channel development/ recruitment, preferably in a supervisory role
Experience in e-Commerce transport operations is an added advantage
