About Thoughtful AI

Thoughtful AI builds agentic artificial intelligence that automates the revenue‑cycle management workflows powering modern healthcare. Our Warrior culture prizes ownership, curiosity, and relentless execution in pursuit of better outcomes for providers and patients. We are backed by world‑class investors and scaling quickly—join us and help craft the talent engine that fuels our growth.

Role Overview

We are hiring a detail‑obsessed People & Recruiting Operations Coordinator to orchestrate every administrative step from first touch to first day. You will serve as the connective tissue between Talent Acquisition and People Ops—owning interview logistics, candidate experience, preboarding compliance, and day‑one setup—so hiring managers and recruiters can focus on finding and closing exceptional Warriors.

What You’ll Do

• Coordinate end‑to‑end interviews—owning requisition kick‑offs, calendar invites, panel builds, room/Zoom logistics, interviewer prep packets, and day‑of troubleshooting.
• Deliver white‑glove candidate experience—proactively communicate timelines, travel, reimbursements, and next steps.
• Maintain the HRIS (Gusto) with pristine data: candidate statuses, interview feedback, and onboarding tasks.
• Drive pre-boarding compliance—collect and verify I‑9s (E‑Verify), complete background screenings, coordinate license/credential checks as needed.
• Set up payroll & systems access—create profiles in Gusto, enroll benefits, and support provisioning of email, Slack, Notion, and other accounts.
• Reporting & Analytics— track essential recruiting and people operations metrics providing visibility to Talent Acquisition and Talent teams on regular cadence.
• Special projects—support employer branding, career‑site updates, and People Ops process documentation.

Qualifications

• 3–5 years in recruiting coordination, HR operations, or similar administrative roles within high‑growth tech or healthcare.
• Mastery of ATS platforms (Lever, Greenhouse, or equivalent) and familiarity with HRIS/payroll tools (Rippling, Gusto, Workday).
• Calendar ninja: proven ability to manage complex, multi-location interview schedules across time zones.
• Working knowledge of I‑9, E‑Verify, and basic employment law; comfortable handling confidential data.
• Proficiency with Google Workspace, Notion, and Slack; Canva skills a plus for employer‑branding assets.
• Meticulous attention to detail, process thinker, and relentless follow‑through.
• Warm communicator who elevates candidate and employee experience.

Why Thoughtful AI

• Impact at scale—ensure every new Warrior arrives ready to change healthcare.
• Ownership—design and refine the backbone of our People Ops function.
• Hybrid flexibility in vibrant Austin tech scene.
• Competitive compensation, equity, comprehensive health benefits, 401(k) match, unlimited PTO.
• A Warrior culture that invests in continuous growth and celebrates bold ideas.