As Relyance AI’s People Operations Specialist, you will be responsible for covering the maternity leave of our current Sr. People Ops Manager. This is an exciting opportunity to provide critical support during a period of maternity leave, focusing on the systems and operational aspects of HR. The ideal candidate will be a proactive problem-solver with a strong understanding of HR processes and policies and a passion for leveraging technology to improve efficiency.

What You'll Do:

• HRIS Management: Serve as a key administrator for our HRIS (Namely), ensuring data accuracy, system integrity, and optimal utilization of its features.
• Onboarding & Offboarding: Facilitate a seamless onboarding experience for new hires, including data entry, system setup, new hire paperwork, and initial benefit enrollment. Manage offboarding processes efficiently.
• Benefit Administration Support: Assist with various aspects of benefit enrollment, changes, and inquiries, ensuring employees have accurate and timely information.
• Employment Sponsorships: Manage employment sponsorship processes, including preparing documentation and liaising with immigration counsel as needed.
• Process Improvement & Automation: Identify opportunities to streamline HR processes, build automation within Namely and other HR tools, and improve overall efficiency.
• Data Management & Reporting: Maintain accurate employee records, generate HR reports as needed, and assist with data analysis to support People Operations initiatives.
• Employee Support: Respond to employee inquiries related to HR systems, policies, and procedures in a timely and professional manner.
• Compliance: Ensure all HR operations comply with relevant labor laws and company policies.
• Ad-hoc Projects: Support the People Operations team with various ad-hoc projects and initiatives as they arise.

What You'll Bring:

• Experience: 3+ years of experience in an HR Operations or People Operations role, with a strong focus on HR systems and processes.
• HRIS Expertise: Proven experience as an administrator with Namely HRIS is required.
• Automation Mindset: Demonstrated ability to identify and implement automation solutions within HR systems to improve efficiency.
• Technical Proficiency: Strong computer skills, including advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
• Attention to Detail: Exceptional attention to detail and accuracy in all work.
• Problem-Solving Skills: Proactive and resourceful approach to problem-solving.
• Communication: Excellent written and verbal communication skills, with the ability to clearly articulate complex information.
• Organizational Skills: Superior organizational and time management skills, with the ability to juggle multiple priorities in a fast-paced environment.
• Confidentiality: Ability to handle sensitive and confidential information with discretion and integrity.
• Team Player: A collaborative spirit and a willingness to support the team wherever needed.

Working at Relyance AI

At Relyance AI, we create an unreasonably hospitable and data-driven culture. We prioritize exceeding customer and each other’s expectations in every interaction. This means empowered team members solving problems proactively based on information, crafting personalized experiences, and radiating enthusiasm. Behind the scenes, trust and freedom allow team members to find creative solutions, while shared purpose and recognition fuel a spirit of greatness to truly wow customers and each other. We deconstruct failures to learn from them and take great pride in our successes; celebrating both. 

Relyance AI is proud to be an equal-opportunity employer. We celebrate representation and are committed to creating an inclusive environment for all employees. We are committed to fair and equitable compensation practices. We use data-driven pay practices with the goal of ensuring offerings are competitive to the market and our team members are being compensated correctly based on their roles, experience, and location. As such, the weekly salary pay range for this role is $2,500 to $3,000.