We are looking for a part-time (min 10h/week) Operations Assistant to join our team in Oslo! 🤩

Join us in revolutionising B2B payments!

Two is bringing the very best of B2C e-commerce to B2B. We’re passionate about building solutions that enable B2B Merchants to sell more, faster, and more efficiently. Growing 30% month-on-month, our goal is to become the world’s largest B2B payment solution by 2027. We’re backed by the very best VCs in the world — raised over €30m from Sequoia, Shine, Local Globe, Antler, Posten and influential angel investors in Fintech.

Two is built by a passionate and energetic team with second-time founders with successful exits. We are a small, but mighty team leading Two into new countries. We have a global mindset, but deeply understand local nuance. We are entrepreneurs at heart, problem-solving to launch new countries end to end. We are team players that execute diligently from ideation to reality. We believe in diversity in opinions and ideas and expect all employees to think like an owner.

If you crave a challenge, brace yourself, as our next chapter promises to be truly exhilarating.

About the Role:

We’re seeking an Operations Assistant to join our growing Operations team. This part-time role offers a minimum of 10 hours per week, with the potential for up to 20 hours, covering evening and weekend shifts. You will be responsible for monitoring fraud UI elements and supporting the customer support team.

As part of our dynamic operations team, you’ll play a key role in safeguarding Two’s financial ecosystem by detecting and preventing fraud, optimising credit risk exposure, and ensuring customer queries are resolved efficiently.

Responsibilities:

• Monitor and analyse transactions for potential fraud
• Collaborate with the Risk Operations Analyst on end-to-end fraud investigations
• Communicate with merchants to resolve fraud-related issues and handle credit escalations
• Support customers via live chat, phone, and email
• Work closely with the Customer Support team to provide an excellent experience for merchants and buyers

Requirements

• Currently pursuing an undergraduate or graduate degree (with at least one year completed)
• Available to work evening and weekend shifts
• Proactive, confident, and comfortable taking ownership of tasks
• Strong work ethic and eagerness to learn
• Previous experience in customer support, operations, administrative roles, or relevant personal projects is a plus
• Excellent written and verbal communication skills
• Native or fluent Norwegian speaker
• Fluent in both written and spoken English

Benefits

• Paid part time position
• Flexible hours to accommodate your university schedule. Embrace flexibility with our onsite and remote-friendly working framework!

• Subsidised lunch in Oslo office
• Opportunity to work on the cutting edge B2B payment system