Role - Manager II, Research Data & AI

Title - Manager-II - R&D Data & AI

Location: Bangalore, India 

About Circles

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund – renowned backers of industry-shaking innovators.

About Role

We are seeking a highly motivated and skilled Research Manager - Data and AI to lead initiatives across research, model testing, university engagement, and data governance. This role will drive the organization’s efforts to advance AI research, ensure model robustness, and uphold data governance standards. The ideal candidate will bridge the gap between academic research and practical implementation, ensuring our data and AI solutions are reliable, innovative, and aligned with best practices.

What you will do:

• Drive applied research initiatives in AI/ML and data science to fuel innovation within the organization.
• Establish and maintain partnerships with academic institutions, fostering research collaboration and knowledge sharing.
• Lead rigorous testing of machine learning models to meet performance, accuracy, and stability standards before deployment.
• Develop testing protocols, including stress tests, bias analysis, and validation processes to ensure model quality.
• Implement data observability practices, monitoring data flow, quality, and lineage to maintain data reliability.
• Enforce data governance policies, ensuring data integrity, security, and compliance across the organization.
• Track data usage and performance metrics, addressing data quality issues and aligning with governance standards.
• Engage in research presentations, workshops, and thought leadership activities to elevate the organization’s profile in AI/ML.

Qualifications

• Master’s or Ph.D. in Data Science, Machine Learning, Computer Science, or a related field.
• 10+ years of experience in data science, AI/ML research, or related roles, with expertise in model testing and data governance.
• Proven experience managing research collaborations with academic institutions.
• Strong technical proficiency in AI/ML tools (Python, R, TensorFlow) and model testing methodologies.
• Knowledge of data observability tools and data governance frameworks.
• Excellent communication and project management skills, with the ability to collaborate effectively with internal and external teams.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.