Agency: Department of Healthcare and Family Services
Position ID: MP42186

BPIS: 12483

Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: General Administration/Business Marketing/Labor/Personnel 
Bilingual Option: None 
Starting Date: 10/21/24

Closing Date: 11/04/2024
Salary: Anticipated starting salary /mo$7,966 - $11,759nth / Anticipated non-state $7,966/month
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number  MP42186

Job Description:

The Department of Healthcare and Family Services, Bureau of Managed Care is seeking to hire an individual to serve as the Managed Care Enrollment Supervisor. This position will plan, direct and evaluate the Illinois Client Enrollment Service Program. The position will have supervisory responsibility, work with other state agencies and professional groups. The ideal candidate will have experience managing systems, expanding goals and objective for programs and developing and implementing policies and procedures for programs.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• Monday-Friday work schedule

             • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)

• Health, Life, Vision, and Dental Insurance

• Pension Plan

• Paid Parental Leave

             • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)

• Employees earn (12) paid Sick Days annually.

             • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.

• Employees earn (3) paid Personal Days annually.

• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion.  We welcome and value employees with different backgrounds, life experiences, and talents.  It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement.  In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Job Description

• Subject to management approval, serves as the Enrollment Supervisor for the Bureau of Managed Care
• Serves as working supervisor
• Develops operational protocols in the monitoring of the CES Program
• Establishes policies and procedures for the CES Program to ensure compliance with Federal laws and regulations regarding mandatory managed care
• Drafts responses to requests for information, management inquiries, legislative inquiries, and correspondence from interested parties regarding the CES Program
• Serves as Bureau liaison
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Required knowledge, skill, and metal development equivalent to completion of (4) four years of college, preferably courses in business or public administration
• Requires prior experience equivalent to (3) three years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

• Two (2) years of contractual experience between public and private entities, monitoring contractual performance guarantee
• Two (2) years of professional experience working with public and business administration, principles and practices
• Two (2) years of professional experience developing and managing a supportive program for a public or private organization
• Two (2) years of professional experience with independently managing the short- and long-term operations of a large, statewide program
• Two (2) years of professional experience working with Federal laws and regulations regarding mandatory and voluntary managed care programs
• Two (2) years of experience developing and maintaining cooperative working relationships with medical providers and contractors

Specialized Skills

• Two (2) years of contractual experience between public and private entities, monitoring contractual performance guarantee

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history
• Requires the ability to travel in the performance of duties, with overnight stays as appropriate
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine
• Requires the ability to utilize and maintain state issued equipment such as a laptop computer
  The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday: 8:30am - 5:00pm

Work Location: 201 South Grand Ave E Springfield, IL 62704-3803
Agency Contact: HFS.DMPApps@illinois.gov
Posting Group: Leadership & Management

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com