Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

This posting will expire on 2/26/2025
The Summer 2025 Zinternship will run from June 4th through August 15th!

Your Impact on our Mission: 

Our Zinternship is a longstanding program where we provide rising technologists with mentorship, real project work, and the opportunity to give power back to the patient! Our ML intern will work on our recent ML/AI products and features, driving real impact in an emerging space. Some of our best employees are former Zinterns, and you’ll have the opportunity to learn and work alongside them.

Passionate about the intersection of technology and healthcare? Apply today!

What to Expect…

• Before you start, you’ll be linked up for an intro call with members of the Zinternship committee, our recruiting team, and your fellow Zinterns. We want you to come in comfortable and excited!
• You’ll kick off your summer by virtually attending ZocU. ZocU is a week-long immersive engineering class where you will be introduced to commonly used technologies, Zocdoc’s internal tooling, and emerging trends in AI, Machine Learning (ML), or Data Science.
• You’ll learn software engineering best practices like how to write clean, readable code, push code on a daily basis in a CI environment, and ensure code reliability using industry-standard testing frameworks.
• You’ll begin to become fluent in our tech stack, from languages like Python, Scala, and C# to modern libraries like React and cloud computing services like AWS. Soon, you’ll gain exposure to AI/ML frameworks such as Spark/Pyspark, Databricks, LightGBM, Tree models, and XGBoost. Additionally, you’ll work with LLMs from Anthropic, OpenAI, and Cursor IDE
• In addition to working in a real production environment, you’ll also be assigned a project to work on. This project will be both something that benefits Zocdoc and gives you a hands-on immersive education in AI-driven solutions, machine learning applications, or data science analytics.
• You’ll be building products or features that have real-world impact and are directly suited to your interests (think optimizing the workflow for iOS/Android mobile experiences, developing predictive analytics for patient scheduling, or driving our microservice architecture forward in Scala).
• You’ll cap off your Zinternship by presenting your summer project to our entire technology and leadership team at the end of your internship (when your internship is sadly wrapping up).

You’ll be successful in this role if you have…

• Begun pursuing your Masters with a focus on ML, AI, or Data Science
• A sound understanding of computer science fundamentals like data structures and algorithms, and the ability to implement these concepts in everyday engineering.
• Experience writing clean code in an object-oriented or functional programming language of your choice (it’s true, we don’t care which you use!).
• An eagerness to immerse yourself in Zocdoc tech, problem-solve daily, and be challenged to grow every day.
• Familiarity with machine learning concepts such as supervised and unsupervised learning, deep learning, or NLP, and experience working with AI/ML frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Exposure to data science techniques, including data preprocessing, feature engineering, and statistical analysis using tools like Pandas, NumPy, and Matplotlib.
• Understanding of cloud computing and distributed systems, including working with AWS, GCP, or Azure for deploying ML models and data pipelines.
• Excellent communication skills and the ability to effectively discuss even the smallest nuance of your code or ML model with your scrum team.
• An infectious commitment to engineering and an enthusiasm for working on a product that is revolutionizing healthcare.

What you’ll receive from us...

• A mentor who will help you hone your engineering skills, provide you with constructive feedback, and guide you to optimize your internship.
• A competitive compensation package.
• Applicable reading materials & a package of custom Zocdoc-branded swag.
• Engaging and fun team events where you will build relationships with your peers.
• Potential for full-time employment post-graduation based on excellent internship performance.

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. 

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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