Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Fulfilment Tech Family is at the heart of allowing Grab to outserve our consumers and partners in different businesses and marketplaces across Southeast Asia. Our mission is to offer the best products and experiences to our driver partners as to increase adoption and engagement of our services. Improve driver partner opportunities and efficiency to fulfill consumer orders without fail, rain or shine. And to create efficient marketplaces by determining an optimal price that is both sustainable and loved by our partners and consumers.

Get to Know the Role 

You will report to the Head of Analytics, Fulfilment and you will work closely with different teams within a business line (Product, Business, Engineering, Design and Data Science) to understand data requirements, identify key metrics, and provide data-driven insights. You will also work with stakeholders to evaluate the feasibility of new business/product ideas and provide appropriate recommendations.

This role is based in Petaling Jaya and onsite.

The Critical Tasks You Will Perform

• You will innovate: Propose cutting-edge product ideas by diving deep into data, addressing the most pressing customer challenges.
• You will illuminate: Use your mastery of data to uncover trends, decode anomalies, and tell compelling stories that inspire action.
• You will Influence: Collaborate with stakeholders to define key metrics and design experiments that shape the future of our products.
• You will drive impact: Drive significant improvements across our platforms, enhancing user experience, and contributing to our mission of excellence.

Qualifications

What Essential Skills You Will Need

• You have at least 6 years in data-related or quantitative fields, with experience within D2C or B2C context such as Marketplaces, ECommerce, OmniCommerce, Retail Marketing Analytics, etc.
• You can help solve complex problems, narrowing down multiple options into the best approach, and take ownership of open-ended ambiguous business problems. Propose novel solutions that go beyond common practice
• You are able influence across your team, cross-functional teams and senior stakeholders.
• You are an expert in data storytelling, and adept at creating intuitive and impactful dashboards using PowerBI or Tableau.
• You are fluent in SQL, Python, R, or other scripting/programming languages, and you are comfortable with large datasets and ETL processes.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.