Key Account Specialist

Department: Account Management

Employment Type: Full Time

Location: UAE

Description

About us:

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein, use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest-rated, most-reviewed, largest and fastest-growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

About the Role:
Tabby is looking for a Key Account Specialist to manage and grow key governmental accounts. This role is ideal for a dynamic, data-driven professional with exceptional relationship management and negotiation skills, capable of navigating complex governmental structures and driving strategic partnerships.

As a Key Account Specialist, you will play a pivotal role in expanding Tabby’s footprint within the government sector, ensuring high engagement and long-term collaboration. You’ll work closely with internal teams to deliver tailored solutions, drive growth, and optimize operational efficiencies for governmental partners.

Key Responsibilities

Government Account Management:

• Develop and maintain strong, long-term relationships with key governmental clients.
• Act as the primary point of contact for all government-related accounts, ensuring seamless communication and service delivery.
• Drive expansion opportunities within the government sector, identifying potential new partnerships and revenue streams.
• Leverage insights to build strong business cases for scaling governmental accounts.

Strategic Stakeholder Engagement:

• Identify and build relationships with decision-makers and key stakeholders within government entities.
• Facilitate high-level negotiations, securing agreements that align with Tabby’s growth objectives.

Data-Driven Performance Management:

• Monitor account performance, generate detailed reports, and extract actionable insights to identify growth opportunities.
• Develop data-backed recommendations to enhance engagement, optimize financial performance, and drive scalability.
• Create compelling dashboards and presentations to communicate key performance trends to stakeholders.

Problem-Solving & Cross-Functional Collaboration:

• Proactively identify potential challenges and coordinate with internal teams to implement long-term solutions.
  
  
• Work closely with Sales, Product, Marketing, Tech, and Operations to align initiatives & adapt strategies with broader business goals.
  
  

Skills, Knowledge and Expertise

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• 2+ years of experience in account management, sales, or business development, preferably handling governmental accounts.
• Proven track record of managing high-value relationships and driving business growth.
• Experience in fintech, payments, e-commerce, or SaaS industries is a plus.

Skills & Expertise:

• Strong understanding of government operations and stakeholder dynamics to effectively manage and grow strategic relationships.
• Excellent negotiation and persuasion skills, with the ability to influence high-level stakeholders.
• Proficiency in data analysis and reporting tools (e.g., Tableau, Excel, Google Sheets) to drive insights.
• Highly adaptable and able to operate in a fast-paced, evolving environment.
• Fluent in English & Arabic (both written and spoken).

Benefits

• We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• Participation in the company’s employee stock options program.
• Health Insurance.
• Flexi Perks