Company Description

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower people at work.

Headquartered in Switzerland with US headquarters in Boston, Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud to be making the digital work lives of nearly ten million employees across 1,000 customers more productive.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Join us today!

#LI-Hybrid

Job Description

We are seeking a Junior AI Engineer with foundational knowledge in AI, GenAI, and Machine Learning. You will join one of our AI teams and assist them in prototyping, maturing, and shipping AI features to a production-ready level.

You are a pragmatic, results-driven engineer who is eager to learn and understands modern AI stacks but thinks in terms of software reliability, performance, and user impact. You focus on creating scalable, observable solutions that solve real-world problems for our customers.

Because the role is cross-functional, the ability to communicate complex concepts in simple ways is essential. You will collaborate with product, design, front-end, and infrastructure teams to bring delightful AI features to life.

Responsibilities

As part of the AI team at Nexthink, you will:

• Assist in implementing new AI features with high-quality coding standards and automated test coverage.
• Support solving the engineering challenges behind data collection, retrieval, evaluation, and inference at scale.
• Help build and maintain CI/CD pipelines for AI components, ensuring safe, repeatable deployments.
• Instrument robust online/offline evaluation metrics and dashboards to monitor quality in production.
• Proactively propose new product capabilities or improvements based on user data and technology advances.
• Stay current with the rapidly evolving AI engineering ecosystem and share knowledge with the Nexthink community.
• Communicate effectively with (non-technical) stakeholders such as product managers and UX designers.

Qualifications

• BSc/MSc in Computer Science, Software Engineering or a related field
• 0-3 years of professional software-engineering experience, including internships or projects.
• Basic experience in integrating with LLMs (e.g., Prompting, Evaluation, Observability).
• Demonstrated interest in delivering AI-powered features that serve real users at scale (e.g., retrieval-augmented search, Generative AI assistants, predictive analytics).
• Fluency in Python or at least one strongly-typed language (TypeScript or Java), with clean-code and testing discipline.
• Understanding of cloud-native architectures (AWS or comparable), containerisation (Docker), and orchestration (Kubernetes / ECS).
• Hands-on experience with MLOps: reproducible pipelines, automated evaluations, feature stores, CI/CD for models or prompt/embedding configs.
• Strong data intuition: ability to inspect raw logs, design metrics, and quickly identify quality regressions.
• Product mindset and empathy for end-users; able to translate fuzzy product requirements into incremental engineering plans.
• Excellent communication and collaboration skills in English (spoken & written).

If you’re excited about joing one of the top companies working on AI and pushing the boundaries of AI we’d love to hear from you! Even if you don’t meet every requirement, we encourage you to apply—we value expertise, passion, and the drive to learn.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

💼 Permanent Contract and a competitive compensation package (including stock options).

📍 Very good location next to the Prilly-Malley train station.

🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.

🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.

🤸 Free access to a fitness centre inside the building.

🚞 Reimbursement of the half-fare travel card for public transport. 

🧑‍🏫 Reimbursement up to 50% of the cost of French classes.

🍉 Fresh fruit, cookies, and soft drinks as well. 

🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!

📣  Bonuses for referring successful hires after three months of continuous employment.

🚚 We offer a relocation package to people who are coming from another country.

Please note that NOT all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.