IT Support Engineer 

About Overland AI: 

Overland AI builds intelligent uncrewed ground systems for defense and national security. Our autonomy stack, OverDrive, is defining the state-of-the-art for perception, planning, and control of uncrewed vehicles, enabling them to traverse and operate in any terrain, regardless of roads, in any condition. OverDrive was purpose-built for the warfighter. Through our work with DARPA and the U.S. Army, we are developing the intelligent capabilities necessary to power modern ground operations, now and for decades to come.  

In a little over a year, the company has been selected for or awarded eight-figures of OTAs and other contracts across multiple services and DoD customers. Overland recently raised $32 million in a new Series A round, led by 8VC.

Role Summary: 
We’re looking for an outgoing and technically competent individual to join our enterprise operations team supporting our employees and IT infrastructure. 

Key Responsibilities: 

• Administer MacOS, Windows, and Ubuntu Linux devices
• Configure and troubleshoot laptops, workstations, servers, and mobile devices
• Manage user accounts and access permissions
• Work in a small team to improve cybersecurity, IT infrastructure, and device configurations
• Set up and troubleshoot A/V equipment for meetings and presentations
• Document solutions and maintain technical knowledge base 

Desired Experience & Qualifications: 

• Strong technical background:  Associate's or Bachelor's degree in Information Technology, Computer Networking, Computer Science, or equivalent professional experience / technical certifications
• Knowledge of networking concepts (TCP/IP, ARP, WPA Wi-Fi standards, etc.)
• Strong troubleshooting skills with an ability to solve problems at the lowest level
• Proficient with scripting and capable of deploying
• Ability to lift more than 40 lbs.
• Grit: You excel in a small-team atmosphere, taking ownership of problems and working with your colleagues to solve problems across disciplines.
• Communication Skills: You listen attentively to team members experiencing device issues and can incorporate their needs into your troubleshooting plan
• Ability to obtain and maintain a DoD Security Clearance.
• Ability to relocate to Seattle, WA. 

Benefits: 

Overland AI believes in creating a work environment that you look forward to embracing every day.  

• The salary range for this position is $75K to $135K annually 
• Equity compensation 
• Best-in-class healthcare, dental, and vision plans  
• Unlimited PTO 
• 401k with company match 
• Parental leave