What we do

Better breast cancer screening should be a universal offering to every woman in the world. Vara’s AI-powered software platform, created with screening radiologists in Germany, mitigates much of the human subjectivity associated with reading mammography results—and reduces the repetitive work screening physicians are routinely subjected to—we’re making breast cancer screening more effective, more measurable, and more accessible for everyone, everywhere. By democratizing access to early screening around the world, we deliver measurable impact backed by clinical evidence. We are partnering globally, to deliver breast cancer screening where it is needed most.

As the first company from Europe’s leading AI venture studio Merantix, Vara has grown since 2018 to become a 25-member international team. Our diverse team consists of highly motivated and ambitious entrepreneurs, healthcare professionals, and technology experts. 

Your role

• Customer Go-Lives: You will be the primary contact for new customers (hospitals, radiology practices, and screening units) – managing the entire technical onboarding process. This includes requirements analysis, technical integration, go-live coordination, and ongoing customer support.
• Support Management: As part of our operations team, you will be the first point of contact for radiologists and their IT teams using our product (we work with Freshdesk, Asana, and Slack). If an issue cannot be resolved at first level, you will coordinate second-level support with the relevant teams (e.g., Engineering, Machine Learning, Regulatory Affairs).
• Quality Management: You will ensure that our project management and service processes meet the standards of our quality management system.

Your profile

Must-haves:

• Degree or vocational training in IT, computer science, engineering, or a related field – ideally with relevant work experience.
• Knowledge in one or more of the following areas:
  • Network and system architectures, VPN
  • Web services (APIs), web applications
  • Server administration (Linux) and/or database administration (SQL)
  • Health IT systems like PACS, RIS, DICOM standard, HL7, or FHIR
• Strong coordination and organizational skills.
• Experience working directly with customers: you understand their needs and can communicate complex topics in a clear, accessible way.
• Excellent communication skills in both German and English (minimum C1 level in both).
• Willingness to travel within Germany (10–20%) for customer projects, trainings, and industry events.

Nice to haves:

• Experience with quality management systems and medical device software (ISO 13485).
• Familiarity with ISO 27001.
• Programming skills (e.g., Clojure, ClojureScript).
• Hands-on experience in project management with direct customer interaction (junior-level applicants are also welcome to apply).

What we offer