About Mytra

We’re creating an entirely new way to solve the most ubiquitous problem in industry - moving and storing material. We’re applying robotics and distributed software to create a new class of product for this $1T market. We’re focused on the supply chain industry first. The industry is in a massive bind with the continued growth of e-commerce, sharp rise in costs, and supply chain disruptions. What has been a “sleepy” industry for decades is now at the epicenter of sustaining the global economy.

IT Network Engineer

About Mytra

We’re creating an entirely new way to solve the most ubiquitous problem in industry - moving and storing material. We’re applying robotics and distributed software to create a new class of product for this $1T market. We’re focused on the supply chain industry first. The industry is in a massive bind with the continued growth of e-commerce, sharp rise in costs, and supply chain disruptions. What has been a “sleepy” industry for decades is now at the epicenter of sustaining the global economy.

This is not a remote work role. You must be local to the San Francisco Bay Area and required to be in the office to perform your duties

Responsibilities

• Design, deploy, and manage firewalls, switches and access points with a focus on reliability, scalability, and security
• Scan Wifi spectrum, map out locations and tune access points as needed based on heat maps, radio interference, etc.
• Conduct detailed network analysis, performance tuning, and troubleshooting to ensure optimal network operation.
• Collaborate with cross-functional teams to support network infrastructure in office, at customer sites and on bots.
• Implement and maintain networking monitoring, logging and alerting for multiple sites
• Implement and manage IDP/IDS solutions
• Manage and maintain multiple ISP connections for corporate and customer locations
• Conduct regular network maintenance, including updating software and hardware.
• Document network configurations, processes, and procedures.
• Assist with incident response for network issues, providing troubleshooting and resolution
• Assist with engineering and product development teams for on bot networking
• Travel to customer sites for setup and deployment of ISP’s and network hardware
• Build and test DIY router hardware for specific use cases unique to our products

Qualifications

• Minimum three years of experience in network engineering in medium to large scale networks
• Deep understanding of routing protocols
• Be part of the on call team for network outage response
• Experience with Firewalls, tunneling protocols (IPSEC, GRE), and advanced Layer 2 protocols (Spanning Tree, LACP, HSRP, MPLS)
• Experience with switches, firewalls & access points from at lease one of the following brands: Cisco, Aruba, Meraki, Mikrotik, Arista, Ruckus, Fortinet, Ubiquiti, Palo Alto
• Proven track record of designing, deploying and managing multi site small to large scale network deployments and troubleshooting complex network issues
• Experience with network security practices, tools, and protocols
• Strong analytical and problem-solving skills
• Strong communication and teamwork abilities
• At least one relevant certification such as Network+, JNCIE, CCNP, or CCIE
• Must have advanced knowledge and experience with DHCP, DNS, LDAP, OSI Model, SSH
• Experience with multiple VPN types - Wireguard, OpenVPN, ZeroTier, GlobalProtect, IPSec, L2TP
• Write, manage and maintain documentation for all related systems
• Ability to develop scripts to automate infrastructure deployment and management
• Deploy network monitoring and graphing tool
• Build and maintain a PXE boot environment for mass OS installs on single board computers
• Operating a scissor lift for installing network equipment in IDF’s and on ceiling and/or trusses
• Occasionally running cat6 and/or fiber cables in ceilings, walls and wire trays
• Must be comfortable, on occasion, working in hot non-airconditioned and/or cold refrigerated environments for extended periods of time. Our customers are warehouses, logistics and retail suppliers and food manufacturers

Bonus:

• Able to work with a DIY/maker mindset, working with unique off the shelf components.
• Hands-on experience in implementing network security measures (ACLs, NAC, Port Security, AAA)
• Able to successfully build, manage and maintain DIY linux based router and able to build from source - OpenWRT, Linux, Android
• Experience with alternative wireless protocols (e.g. BLE, HaLow 802.11ah, Zigbee, OpenThread, Matter)
• Experience running one or more wifi systems concurrently (e.g. Meraki & Arista or Ruckus, Cisco & Ubiquiti)
• Familiar with pfSense, OPNSense, OpenWRT, etc

A Final Note

You’re encouraged to apply even if you can’t take on every example project in its totality. We work closely and collaboratively at Mytra - No one takes on projects alone. We seek people who are eager to work together, learn new things, and bring unique perspectives.