Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein, use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest-rated, most-reviewed, largest and fastest-growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.
Key Responsibilities
Increase adoption: Training, ensure staff is trained on how to pitch Tabby, how to utilize it towards achieving their targets, and how the different products work
Increase transactions: Collaterals, ensure collaterals are displayed in various points within the store, properly. Ensure the formats are up-to-date, and ensure none of the materials are damaged
Brand satisfaction: Ensure problems are solved, issues are tended to, be a point of contact for brand managers/owners for any in-store inquiries that may come up
Build and maintain relationships: Make sure you are a point of reference for decision-makers, share useful updates and information with them, be their ally in Tabby for all in-store matters
Optimize performance: Think outside the box, come up with different ideas and plans to help brands grow with Tabby, do some research and experiment with the brands
Brand participation: Ensure brands are participating in Tabby wide initiatives for growth and marketing
Brand reactivation: Maintain the churned merchants pipeline, ensuring their issues are resolved and that they are reactivated and transacting once again
Reporting: Create clear reports and dashboards to ensure the stakeholders are properly informed and updated with what is happening on ground, always stay on top of your pipeline
Role KPI’s
Overall GMV growth
Overall transactions growth
Proper in-store hygiene
Visits, and sharing feedback with the respective AM
Action plans
Overall brand activations and reactivations
Collaboration with Marketing team + proposing ideas for marketing initiatives
