Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!

About Our Client: We are hiring for a reputable software company in UAE known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients.

The Role: As a Help Desk Technician, you will provide technical support and assistance to end-users. You will troubleshoot hardware and software issues, resolve technical problems, and ensure a high level of customer satisfaction.

What You'll Do:

• Respond to and resolve help desk requests
• Troubleshoot hardware and software issues
• Install, configure, and maintain IT equipment
• Provide user training and support
• Document support activities and solutions
• Stay updated on the latest IT technologies and best practices

What We're Looking For:

• 0-2 years of experience in IT support
• Strong knowledge of computer hardware and software
• Excellent problem-solving and communication skills
• Ability to work in a fast-paced environment
• Customer-oriented mindset

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Flexible working hours

Supportive and dynamic work environment