Head of Eltezam

Application Deadline: 30 November 2024

Department: Risk

Employment Type: Full Time

Location: UAE

Description

Eltezam is an innovative company operating in the GCC region, with a primary focus on revolutionising the debt collection process through cutting-edge technologies. Through its tech-enabled platform and a consumer-friendly approach, Eltezam has redefined industry standards in recovery rates and customer retention. The company has notably assisted a leading fintech company in the region by increasing self-serve collections through personalised communications via various channels, payment plans, and scoring-based discounts.
We are seeking a dynamic and visionary Business Lead to spearhead the establishment of a groundbreaking venture in the debt collection industry - Eltezam. The successful candidate will play a key role in shaping and executing the strategic vision, overseeing product-tech initiatives and business development. This exceptional opportunity is ideal for an entrepreneurial-minded professional with a proven track record in startup leadership, product management, and operational setup and control.

Key Responsibilities

• Strategic Planning: Develop a comprehensive business plan outlining short-term and long-term goals, partnerships strategy and financial planning.
• Compliance, Regulation and Licensing: Ensure that Eltezam operates in full compliance with industry regulations and standards; support with new license issuance. 
• Operational Setup: Oversee operational processes; work on improvement and optimisation, meeting clients’ requirements.
• Product management: Prioritize various product initiatives, monitor the performance of the product team, highlight the gaps and suggest improvements.

Skills, Knowledge and Expertise

• Bachelor’s degree in Business, Finance, or a related field (MBA is a plus).
• 5+ years of experience managing projects within a startup environment (​​preferably in the financial technology or debt collection sector).
• Strong understanding of the GCC market, regulatory landscape, and industry trends.
• Exceptional strategic planning and execution skills with the adoption of the data-driven approach.
• Demonstrated ability to build and lead high-performing teams.
• Excellent communication and negotiation skills.
• Fluent in spoken and written English; proficiency in Arabic is a plus.

Benefits

• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• Participation in the company’s employee stock options program.
• Health Insurance

We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).
If this sounds exciting to you, we’d love to hear from you!