Head of Document AI Ingestion 

Chubb is the world’s largest publicly traded P&C insurance company and a leading commercial lines insurer in the United States.  With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. We combine the precision of craftsmanship with decades of experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families, and businesses of all sizes.

Chubb is also defined by its extensive product and service offerings, broad distribution capabilities, direct-to-consumer platform partnerships, exceptional financial strength and local operations globally. The company serves multinational corporations, mid-size and small businesses with property and casualty insurance and risk engineering services; affluent and high net worth individuals with substantial assets to protect; individuals purchasing life, personal accident, supplemental health, homeowners, automobile and specialty personal insurance coverage; companies and affinity groups providing or offering accident and health insurance programs and life insurance to their employees or members; and insurers managing exposures with reinsurance coverage.

Description 

Document ingestion is a top priority for Chubb and we are looking for an innovative, results-oriented Engineering and Transformation Leader with requisite experience and ambition to drive the Document Ingestion program. The successful candidate must have experience with the planning and implementation of data, process and automation across insurance. They will be self-motivated, creative and able to independently lead this major strategic initiative.

The successful candidate will lead a team of Data Engineers and collaborate with business product owners to achieve business outcomes. She/he will engage with business executives, transformation leaders and bring to fruition business objectives for ingestion. 

This leader will collaborate with members of senior leadership team and executive partners across our global business units and functions. She/he will focus on ingestion initiatives that drive operating leverage and efficiency for Chubb, while delivering improved experiences and better outcomes for our intermediaries.

Requirements

• Experience of working with large transformation programs, delivering to tight timescales, within budget while maintaining quality and leading teams across the globe
• Successful planning and delivery of large and complex ingestion programs, delivering significant business transformation benefits
• Experience working with Executives, business unit CIOs, architects and technology leaders on automation initiatives and their impact to technology environments globally.
• Experience in managing diverse and matrixed technology groups and architypes to deliver with success 
• Ability to work in a matrixed environment and driving clarity among various stakeholders
• Support and be a driver with the business in alignment of the Ingestion business, operation and technology strategies
• Support the development of the analysis and design methodology including the related policies, procedures, tools and artifacts to ensure an “agile” implementation process that aligns with established release cycles and related enterprise standards
• Provide thought leadership on Ingestion and future opportunities in emerging technologies, tools, and suppliers (partners)

Knowledge/Skills/Abilities/Success Factors

• Education & Experience in business, data, engineering, mathematics or information management
• Insurance domain or financial services knowledge
• 10+ Years of a data science, technology or insurance domain underwriting experience or a combination of both
• 10+ years of leadership experience driving major cross-functional operational improvements in a highly matrixed organization
• Strong Agile and project management skills
• Strong EQ; able to build and maintain relationships across Business and Technology
• Ability to drive multiple teams globally
• Excellent verbal, written & interpersonal communication skills
• Proven ability as a structured, logical thinker
• Ability to navigate and work with key business, system integrator, technology supplier relationships
• Comfort in a dynamic and fast-moving work environment
• Excellent communicator
• Excellent interpersonal skills

“We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know in your application or in any future discussions with our recruiters”