Description

Navina is a fast-growing digital health SaaS company that’s on a mission to transform the way physicians interact with patient data. Thousands of clinicians across the United States already use Navina’s AI-powered solution that transforms complex and fragmented patient data into concise “patient portraits" and actionable clinical insights at the point of care. With Navina, physicians experience less burnout, reduce missed diagnoses, and can devote more time giving better care to their patients.

Navina has been named one of the Top 100 AI companies globally by CB Insights and made the list of the Top 50 Digital Health startups. We are already working with industry-leading value-based organizations including Privia Health and Agilon.

Navina combines deep AI with exceptional user experience to help healthcare teams drive better outcomes. As we continue to grow and shape the future of healthcare, we're looking for a Head of Design to lead our design team and help deliver next-generation customer experiences. This role requires a dynamic and visionary leader with exceptional design skills and a passion for improving healthcare through design. You will lead and grow a team of talented designers while remaining hands-on, steering our product and design strategy, and creating effective user journeys that connect the various personas in a healthcare organization.

Responsibilities

• Lead, inspire, and grow a team of designers, creating clarity, driving energy, and delivering results.
• Remain actively involved in hands-on design work for key product elements, ensuring high-impact experiences align with our design vision.
• Own product experience strategy, from concept to implementation, for a new generation of healthcare tools that impact thousands of clinicians.
• Elevate product design standards by establishing best practices, scalable design systems, and championing design excellence across the company.
• Drive effective user journeys across products and healthcare personas, leveraging tools like storyboards and service design.
• Collaborate cross-functionally with researchers, product managers, engineers, and other key stakeholders to ensure high-quality execution.
• Build and refine design infrastructure and processes to drive innovation, efficiency, and consistency.

Requirements

• Bachelor's or Master's Degree in Visual Communication, Human-Computer Interaction, Industrial Design, or a related field.
• 9+ years of experience in product or service design, including 5+ years of people management experience.
• Experience designing B2C or B2B2C SaaS web or mobile products, with a focus on creating simple and intuitive user experiences for complex, data-driven products.
• A proven ability to deliver scalable design systems and maintain design coherence across various products.
• Excellent communication and presentation skills, with the ability to advocate for design decisions and energize cross-functional teams.

Preferred:

• Prior experience in digital health or SaaS, mainly designing tools that serve clinicians and healthcare providers.